School Admin & Customer Support Coordinator

PERSOL; Singapore; On-site; SGD 28,000 - 34,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a detail-oriented Administrative Support professional for a short-term contract in Buona Vista. The role covers administrative tasks, mail and courier management, and customer service, with working hours Monday to Thursday 8.30am–6.00pm and Friday 8.30am–5.30pm, salary SGD 2,760 per month.

Requirements include a minimum GCE O Level with relevant experience or a Diploma, proficiency in Microsoft Excel, and prior admin or customer service experience.

Qualifications

• Minimum GCE 'O' Level qualification with relevant experience, or a Diploma.
• Prior administrative or customer service experience is an advantage.
• Proficient in Microsoft Excel.

Responsibilities

• Update and maintain the case management system, including user access, categories and basic reports.
• Assist with corporate gifts coordination.
• Update billing contact details for organisations.
• Prepare local and overseas mail for postage.
• Arrange courier deliveries and pickups, and maintain records.
• Follow up to ensure timely delivery and collection.
• Respond to customer enquiries professionally via service channels (emails, phone, walk-ins).
• Assess enquiries and refer complex cases to the relevant teams for follow-up.
• Ensure enquiries are handled within the required service standards.

Skills

Customer service

Administrative support

Microsoft Excel

Education

GCE O Level

Diploma

Tools

Microsoft Excel

Job description

PERSOL Singapore Pte Ltd is seeking a detail-oriented Administrative Support professional for a short-term contract in Buona Vista. The role covers administrative tasks, mail and courier management, and customer service, with working hours Monday to Thursday 8.30am–6.00pm and Friday 8.30am–5.30pm, salary SGD 2,760 per month.

Requirements include a minimum GCE O Level with relevant experience or a Diploma, proficiency in Microsoft Excel, and prior admin or customer service experience.