Admin & Customer Service Executive | 6-Month Contract | Up to $2,760/month

BGC Group Pte Ltd; Singapore; On-site; SGD 28,000 - 34,000; Full time

Job summary

BGC Group Pte Ltd is seeking an Admin & Customer Service Executive for a six-month, full-time contract to support administrative operations and government-sector customer inquiries in Singapore. The role involves managing a case management system, basic reporting, gift coordination, billing contact updates, mail preparation, courier coordination, and records maintenance.

The ideal candidate is organized, patient, and professional with strong communication skills and a willingness to learn new

Qualifications

• Minimum GCE 'O' Level or diploma with relevant experience.
• Customer service or administrative experience is an advantage.
• Clear written communication and good listening skills.
• Basic computer literacy including Excel.
• Ability to multitask and work independently and collaboratively.

Responsibilities

• Maintain user roles and categories in the case management system.
• Generate basic operational reports.
• Coordinate corporate gifts and update billing contacts.
• Prepare outgoing mail and arrange courier pickups/deliveries.
• Respond to customer inquiries across service channels and route cases.

Skills

Administrative experience

Customer service

Excel

Communication skills

Multitasking

Education

GCE O Level or Diploma

Diploma

Tools

Case management system

Reporting software

Job description

We are looking for an Admin & Customer Service Executive on a six-month, full-time contract to support administrative operations and customer enquiries in the government sector.

You will maintain user roles and categories in a case management system, generate basic reports, coordinate corporate gifts and update billing contact details. You will also prepare outgoing mail, coordinate courier pickups and deliveries, and keep accurate records. In addition, you will respond to customer enquiries across service channels, assess and route cases to the appropriate teams, and follow established workflows and service timelines.

This role suits someone who is organised, patient and professional, with good communication skills and confidence learning new systems.

Requirements

• Minimum GCE ‘O’ Level or equivalent with relevant experience, or a Diploma.
• Customer service or administrative experience is an advantage.
• Clear written communication and good listening skills.
• Basic computer literacy, including basic Excel skills.
• Able to manage multiple tasks and work independently and collaboratively.

Work details

• Employment type: Full-time contract
• Contract duration: 6 months
• Salary: Up to $2,760/month
• Location: Buona Vista
• Working Hours: Mon - Thurs: 8:30am - 6pm, Fri: 8:30am - 5:30pm

Only Shortlisted candidates will be contacted.

BGC Group Pte Ltd

EA Licence number: 05C3053

Successful applicants will be employed by BGC Group and assigned to our client’s project under a contract arrangement.