Admin Operations Coordinator

LOTTE CONFECTIONERY (S.E.A.) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading confectionery company in Singapore is looking for an Operations Support Specialist. In this role, you will handle day-to-day business operations by coordinating administrative tasks, managing payments, and ensuring customer service excellence. This position requires a Diploma or Degree in Business Administration, along with 2–3 years of relevant experience in operations or administration. Proficiency in MS Office and good communication skills are essential. Join a dynamic team on a 5-day work week basis.

Qualifications

• 2–3 years of experience in operations, administration, or AR/AP support.
• Experience with ERP system preferred.
• Ability to multitask and work independently in a fast‑paced environment.

Responsibilities

• Process local and overseas payments, handle banking documents, and maintain company records.
• Monitor receivables, prepare Statements of Account, and follow up on overdue payments.
• Prepare, scan, and file approval forms for audit purposes.

Skills

Organizational skills

Communication skills

Customer service skills

Attention to detail

Multitasking

Education

Diploma/Degree in Business Administration or related field

Tools

MS Office

NetSuite

Job description

Purpose

Support day‑to‑day business operations by coordinating administrative tasks, managing payments and documentation, and providing customer service support to internal teams, vendors, and B2B clients.

Key Responsibilities

• Payments & Documentation: Process local and overseas payments, handle banking documents, and maintain company records.
• Accounts Support: Monitor receivables, prepare Statements of Account (SOA), follow up on overdue payments, and record incoming receipts.
• Compliance & Reporting: Prepare, scan, and file approval forms for audit purposes; support month‑end closing and expense accruals.
• Customer & Vendor Coordination: Act as a point of contact for enquiries via email and phone; manage billing queries, returns, credit notes, and product disposal; liaise with warehouse and vendors to track product expiry and ensure timely deliveries.
• Order Processing: Process purchase orders in the NetSuite system, issue credit notes for returns, and ensure timely deliveries to minimize waste.
• Cross‑Team Collaboration: Work with internal stakeholders to secure approvals and budget codes before payment/PO/CN.
• Administration & Ad‑hoc Support: Assist with general office administration (e.g., rentals, supplier invoices, contracts) and perform any other duties assigned by management.

Requirements

• Diploma/Degree in Business Administration or related field.
• 2–3 years of experience in operations, administration, or AR/AP support.
• Proficiency in MS Office; experience with ERP system preferred.
• Strong organizational skills with attention to detail.
• Good communication and customer service skills; able to liaise effectively with internal teams and external partners.
• Ability to multitask and work independently in a fast‑paced environment.

Working Details: Monday to Friday, 5‑day work week: 8.30 am to 5.30 pm (1 hour lunch break)