Admin Executive (Operation Dept.)

CWCS PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A facilities management company in Singapore is seeking an Operations Administrator to ensure smooth daily operations. The role involves managing logistics, client communication, and staff recruitment. Ideal candidates should have at least one year of experience and strong organizational skills. Proficiency in Microsoft Office and problem-solving abilities are essential. This position offers a chance to thrive in a dynamic environment while closely engaging with clients and team members.

Qualifications

• 1 year of experience as an operations administrator or similar position.
• High attention to detail and a results-driven approach.
• Ability to multitask and follow up on tasks proactively.

Responsibilities

• Ensure daily operations run smoothly and manage quality control.
• Communicate effectively with clients and address feedback promptly.
• Oversee recruitment for the operations department.

Skills

Communication skills

Organizational skills

Attention to detail

Problem-solving skills

Education

"O" Level and above

Tools

Microsoft Office

Data management software

Job description

Overview

Work Day: 6 days work week

Mon to Sat in Office - Able to work shift (Anything arise, needed to closely monitor and coordinate with the Operation Team at anytime)

Responsibilities

• Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, messages Chat / SMS, emails, walk-ins).
• Ensure daily operations run smoothly. Responsible for looking after the various aspects of operations like quality control, logistics and employee arrangement.
• Manpower deployment and scheduling to help develop cleaning service operations work plans in line with contract standards and requirements.
• Attend meetings, respond to customer feedback for expeditious closure of feedback.
• Maintaining a positive, empathetic, and professional attitude toward clients at all times
• Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support.
• To arrange floater or cleaner jobs schedule and monitor cleaning standard.
• Managing the maintenance of office and facility equipment and solutions.
• Packing equipment and solutions
• Providing administrative support to other departments or projects as needed.
• Oversee and manage the recruitment process for operation department, ensuring a constant flow of new staff joining the company.
• Maintain strong relationships with clients and ensure their satisfaction with the services provided.
• Assist in any ad hoc duties assigne

Requirements

• "O" Level and above
• 1 years of experience as an operations administrator or in a similar position.
• Strong organizational and administrative skills.
• Excellent communication skills, both written and verbal.
• High attention to detail and a results-driven approach
• Ability to pay meticulous attention to details
• Proficiency in Microsoft Office and data management software.
• Detail-oriented with strong analytical and problem-solving skills.
• Ability to multitask, proactive, minmum monitoring to complete tasks and closely follows-up