Admin Executive(Ecommerce)

AUGUSTX; Serangoon Garden Circus; On-site; SGD 40,000 - 60,000; Full time

Job summary

A dynamic e-commerce firm in Singapore is seeking a candidate for operations and sales management. Responsibilities include setting up promotions on platforms like TikTok Shop and Shopee, coordinating with marketing teams, and ensuring on-time order delivery. Ideal candidates should have experience in campaign analysis and strong communication skills.

Qualifications

• Experience in managing promotions and campaigns on e-commerce platforms.
• Strong communication skills for coordination with various teams.
• Ability to analyze campaign performance and recommend improvements.

Responsibilities

• Set up and QA all promotions, pricing, promo codes and campaign assets.
• Coordinate with Marketing and partners for campaign offers.
• Maintain product and campaign content and site/app layouts.
• Liaise with Fulfilment Operations for timely order delivery.
• Monitor KPIs and raise corrective actions when needed.

Job description

Sales & Traffic Generation

Set up and QA all promotions, pricing, promo codes and campaign assets on TikTok Shop/Shopee/LazadaOnline to maximise conversion and sales

Coordinate with Marketing, Commercial and third-party agency & partners (creatives, affiliates etc.) to brief offers and secure traffic‑driving exposure

Content Management

Maintain accurate, locally relevant product and campaign content and site/app layouts

Post-Sales Operations & Customer Care

Liaise with Fulfilment Operations and Customer Service teams to deliver on-time orders and speedy issue resolution

BPO & SLA Governance

Work with the appointed business‑process‑outsourcing partner to ensure tasks are completed within agreed service‑level targets

Monitor KPIs and raise corrective actions when needed.

Reporting & Continuous Improvement

Track campaign / banner performance, site metrics (CVR, bounce, basket, NPS) and competitor trends

Recommend data‑led improvements

Prepare and refresh business SOPs to ensure operational excellence and continuity

If interested please contact Whatsapp/Call 97699093(Elvis)