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WSH Experts Pte Ltd seeks a client-focused receptionist to manage the General Office reception, handling queries from the public, staff and students, and directing or relaying messages as needed. Responsibilities include answering calls, setting up rooms for meetings, providing basic admin support, data entry, and operating office equipment while following the school's SOPs for safety and security.
The role requires multitasking during peak hours and maintaining a neat reception area to support
Job Description & Requirements(A) Reception: –
To provide customer service at the school’s General Office
reception counter. This includes handling queries and requests
from the public, staff and students.
– Personnel must be able to handle all incoming telephone calls
(including redirecting the calls to the correct personnel or take
down messages where necessary).
– To make telephone calls to parents / students / customers /
suppliers as directed by the school.
– To follow the school’s standard operating procedures (SOPs)
closely (e.g. school safety and security SOPs and SOPs in
handling late reporting students, injured/sick students, etc).
– To keep the reception area neat and tidy at all times.
– To be able to multi-task effectively, especially during peak hours:
school arrival time, recess and school dismissal time.
(B) Administrative Support –
To provide admin. support in areas of data collation, data-entry,
operate office quipment and relevant online systems. – Set up and prepare rooms for meetings (e.g. prepare hot water and beverages).
To follow the school’s SOPs and provide administrative support together with the School Admin. Team.
– Play a role in the school emergency exercises and other administrative/operational areas, which may be required from time
to time.
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