Admin Assistant |School |Yishun Ring Road

WSH Experts Pte Ltd; Singapore; On-site; SGD 23,000 - 32,000; Full time

Job summary

This Singapore-based role covers general administration and a busy Reception desk. You will handle the distribution of brochures, dissemination of school notices, inventory of uniforms and first aid items, and maintain attendance records using an IT-enabled system.

You will also support front-desk duties for the Primary School and MOE Kindergarten, taking calls, greeting visitors, managing messages, and assisting with routine inquiries to keep daily operations smooth.

Responsibilities

• Assist in counting, sorting, packing and distributing brochures or leaflets to teachers and students.
• Disseminate information: school circulars and parents’ messages.
• Inventory management of spare uniforms and first aid items.
• Update Organisational Chart when new staff joins or resigning staff leaves.
• Update the attendance system daily using the IT-enabled attendance tracking system.
• Support School Leaders, Administrative Managers or Operation Managers as assigned.

Job description

Job Description

The Services required are set out as follows:

General Administration

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.
• Assist in the dissemination of information: school circulars, parents’ messages.
• Inventory management of spare uniforms and first aid items.
• Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.
• Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.
• Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

Reception

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To elevate such cases to other colleagues in the office immediately if it is beyond superficial cases of injuries.
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.