Admin Assistant - Jurong East

GAIN EMPLOYMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

GAIN EMPLOYMENT SERVICES PTE. LTD. is seeking an administrative support role to handle front-line customer service, data entry, and general school administration. The position involves assisting walk-in clients, answering phone inquiries, and supporting teaching staff with reports and parent communications.

The role requires a secondary education, proficiency in MS Word/Excel/PowerPoint, and at least 2 years of school office experience in a fast-paced setting.

Qualifications

• Customer service oriented with good interpersonal and communication skills.
• Good team player with initiative and independence.
• Minimum secondary school qualification.
• Proficient in MS Word, Excel, PowerPoint, etc.
• 2 years of experience in office administration (preferably in school).
• Able to multi-task and work in a fast-paced environment.

Responsibilities

• Delivered front-line customer service by assisting walk-in clients and responding to phone inquiries promptly and professionally.
• Provided administrative support including data entry, handling incoming and outgoing mail, letters to parents, and managing goods receipt processes.
• Assist teaching staff with administrative duties such as contacting parents, generation of reports, etc.
• Handling of students who are unwell, late comers and early dismissal.
• Receive and verify documents for bursary applications to ensure compliance with eligibility requirements and completeness of submissions.
• Perform any additional administrative duties as assigned by School Leaders, the Administration Manager, or Operations Managers.

Skills

Customer service

Interpersonal skills

Team player

Initiative

Independence

Education

Secondary education

Tools

MS Word

Excel

PowerPoint

Job description

Contract Period: From 4 January 2027 to 19 November 2027 with an option to extend the Contract for a further period from 3 January 2028 to 17 November2028.

Working hours:

• Mondays to Fridays: 6:30am to 4:00pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Services:

• Delivered front-line customer service by assisting walk-in clients and responding to phone inquiries promptly and professionally.
• Provided administrative support including data entry, handling incoming and outgoing mail, letters to parents, and managing goods receipt processes.
• Assist teaching staff with administrative duties such as contacting parents, generation of reports, etc.
• Handling of students who are unwell, late comers and early dismissal.
• Receive and verify documents for bursary applications to ensure compliance with eligibility requirements and completeness of submissions.
• Perform any additional administrative duties as assigned by School Leaders, the Administration Manager, or Operations Managers.

Qualifications, skills and experience:

• Customer service oriented with good interpersonal and communication skills.
• Good team player with a high level of initiative and independence.
• Minimum Secondary school qualification.
• Proficient in computer applications such as Ms Word, Excel, Powerpoint, etc.
• 2 years of experience in office administration (preferably in school)
• Able to multi-task and work in a fast-paced environment.