Admin Assistant (Healthcare, East) #HRY

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare recruitment agency in Singapore is looking for a Patient Service Associate. The role involves conducting client admissions, managing reception duties, and updating client profiles within the system. Ideal candidates should have prior administrative experience in healthcare, and be comfortable communicating with elderly patients and their families. Interested applicants are invited to submit their updated CV for consideration.

Qualifications

• Previous experience as an admin assistant or patient service associate in the healthcare industry.
• Ability to effectively communicate with elderly patients and their families.

Responsibilities

• Conduct client admissions and explain services and charges.
• Handle reception duties, client registration, and attendance recording.
• Answer phone calls and manage inquiries and meeting coordination.
• Collect payments and maintain accurate financial records.
• File documents and report monthly statistics.
• Update client profiles with important demographic information.
• Assist in inventory management and stock replenishment.
• Coordinate transport schedules with clients and families.
• Perform additional duties as required.

Skills

Administrative skills

Communication skills

Job description

⏰Mon - Fri: Any 8.5hrs in between 730am - 6pm

No weekends

Job scope

• Conduct admission of clients into the centre services, by ensuring proper explanation to the Next of Kin/Client of charges, subsidy, means test application, MOU signing and arranging of assessment/start date/transport.
• Carry out reception duties and registration of clients for attendance taking purpose.
• Answer phone calls and enquiries, coordination of meetings.
• Collect payment for clients’ invoices and to keep a good record of collection balance account.
• Filing of document, monthly statistics/utilisations.
• Update client’s profile regularly to ensure important information (eg. HHMT) and related demographic is accurate in the system.
• Assist Centre Supervisor/Manager in tracking of admin and centre consumables utilisation and to ensure replenishment of stock.
• Assist Centre Supervisor/Manager in managing the transport schedule and to work with Next of Kin/Client on the transport arrangement.
• Perform any other duties as assigned from time to time.

Requirements

• Prior admin assistant/patient service associate exp in healthcare industry
• Comfortable to liase and talk to patients (elderly) and their families

Interested applicants, please email your updated CV to [e-mail] for more information.

We regret to inform that only shortlisted candidates will be contacted.