Key Performance Area
1. Invoicing :
- Generate and issue invoices to clients in a timely manner.
- Ensure accuracy in invoicing and adherence to contract terms.
2. Billing and Collections :
- Monitor accounts to identify outstanding receivables.
- Follow up with clients for payment and provide necessary documentation.
- Implement effective strategies to reduce delinquency and improve cash flow.
3. Payment Processing :
- Record and apply incoming payments accurately in the accounting system.
- Reconcile payments with invoices and resolve discrepancies.
4. Credit Control :
- Assess creditworthiness of clients and establish credit terms.
- Monitor credit limits and communicate with clients regarding credit-related issues.
5. Aging Analysis :
- Maintain an updated accounts receivable aging report.
- Analyse and report on overdue accounts, taking appropriate actions for resolution.
6. Customer Relations:
- Build and maintain positive relationships with clients to facilitate the collection process.
- Address customer inquiries and resolve issues related to billing and payments.
7. Reporting :
- Prepare regular reports on accounts receivable status, collections, and other relevant metrics.
- Provide insights into receivables performance during financial meetings.
8. Documentation and Compliance:
- Ensure all receivable-related documentation is complete and accurate.
- Adhere to accounting policies, procedures, and regulatory requirements.
9. Cash Application:
- Apply cash receipts to outstanding invoices and reconcile discrepancies.
- Work closely with the finance team to ensure accurate financial reporting.