7-11 SENIOR STORE MANAGER

88 ENTERPRISES; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading convenience retailer in Singapore is seeking Store Managers for various locations. The ideal candidate will lead daily store operations, motivate staff to achieve sales goals, and ensure excellent customer service. Applicants must be 21 years or older and flexible with shift schedules, including weekends. Join a dynamic team and take advantage of career development opportunities in a fast-paced retail environment.

Qualifications

• Must be 21 years old and above due to tobacco sales.
• Ability to work weekends and public holidays.
• Experience in managing retail operations is preferred.

Responsibilities

• Manage daily activities of the store.
• Lead and motivate staff to achieve sales objectives.
• Handle customer complaints and feedback.
• Organise store operations and promotional activities.
• Handle customer complaints and inquiries.
• Plan manpower and recruit Sales Assistants.
• Schedule shifts and oversee store operations.
• Ensure control of cash and inventory.
• Maintain store cleanliness and equipment.
• Ensure accurate banking of receipts and paperwork.
• Order and receive inventory accurately.

Skills

Team player

English speaking

Shift flexibility

Job description

As a world #1 convenience retailer, we have a strong team of more than 3,000 talented employees that are passionate to deliver every day. We invest in our people and offer intensive training to ensure our people are equipped with adequate skills and knowledge to perform their best. We value the hard work from our people and offer them a dynamic retail environment and numerous opportunities to progress in the company.

We are continuously in search of individuals who have the capability to be part of the high performing team.

Working at 7-Eleven Singapore is an experience you won’t forget.

Job requirement

• Team player.
• English speaking.
• Able to work weekends/PH and rotate the shifts preferred.
• Due to the sale of tobacco at our premise, applicants must be 21 years old and above.

Job Description

• Workplace Location: 7-Eleven @ Yishun & Admiralty
• Shift timings available: 7am to 3pm, 3pm to 11pm, & 11pm to 7am.
• Manage and oversee the daily activities of the assigned store.
• Lead and motivate the staff in achieving sales objective, service excellence and operational compliance.
• Supervise the daily work performance of the employees and work closely with the Area Manager in achieving adequate staffing.
• Coach, appraise, and plan career/training development of staff.
• Handle customers’ complaints, enquiries and feedback.
• Manpower planning, recruit Sales Assistants and achieving adequate staffing level.
• Roster scheduling and assigning shift duties.
• Organise and co‑ordinate the store operations, merchandising and promotional activities within the established guidelines.
• Observe vigilance in the control of cash and inventory variations to the minimum and within the set limits.
• Maintain a high standard of store image/cleanliness and proper maintenance of all equipment.
• Ensure the daily banking‑in of trading receipts and prompt submission to HQ of the relevant paperwork.
• Ensure accurate receiving and ordering before confirmation.