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A leading recruitment agency in Singapore is looking for a candidate to develop and optimize business processes, manage billing systems, and improve overall efficiency. You should have a Bachelor's degree in a relevant field and preferably 2-3 years of experience in the energy or utilities industry. Key skills include high proficiency in Microsoft Office, SQL, and experience with project management.
Job Scope
• Develop, standardize, and optimize business processes by analyzing and evaluating existing processes and challenges.
• Perform analysis of the business processes related to productivity, efficiency, quality, costs, and time management.
• Review and update procedures and policies to support sales, billing, metering, collection and refund requirements. Prepare management progress reports, feedback, and suggestions to all stakeholders through meetings, workshops, and documentation.
• Manage and support billing system projects to optimize business processes, including project implementation, post implementation, system stabilization and monitoring phase to ensure project objectives are met.
• Act as technical support and provide guidance to end-users during system transition.
• Provide ad-hoc support for operational functions such as billing operation, collection and refund.
Qualifications & Experience
• Bachelor’s degree in Computer Science, Information Systems, Business or related fields.
• Preferably 2-3 years of relevant working experience in the energy or utilities industry. Fresh graduates are welcome to apply.
• In-depth knowledge and experience in business process improvement and project management and implementation preferred.
Skills/competencies & Preferred Characteristics
• High proficiency in Microsoft office (Excel, Word, PowerPoint, MS Dynamics), Power BI, process mapping and analysis tools.
• Excel and VBA: Proficient in Excel functions such as LOOKUP, Pivot Tables, and Power Query. Experience with VBA scripting is a plus.
• SQL and Relational Databases: Understanding of database design (MSSQL) with the ability to write SQL queries.
• Data Cleaning and Transformation: Ability to preprocess, clean, and transform raw data.
For interested candidates, please send your updated resume:
Email: angelateh@recruitexpress.com.sg
Telegram: @Angie_TL
Whatsapp: +65 96272860
Angela Teh Ling Wei
(CEI No.R1104464)
Recruit Express Pte Ltd
EA License No. 99C4599