24x7 FinTech Application Support Engineer

NETS; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

BCS in Singapore is seeking an Application Support Engineer to provide 24x7 operational support, monitor alerts, and manage incidents across FAST, Giro, CTS, PayNow, SGQR, TFR, eGIRO and its critical infrastructure.

You will collaborate with development, infrastructure, and other support teams, perform root cause analysis, participate in deployments, and assist regulators and auditors as needed. Strong troubleshooting and SDLC knowledge are essential in this role.

Qualifications

• Bachelor’s degree in IT, information systems, CS or related field.
• Minimum 5 years hands-on experience with Java, J2EE/JEE, Oracle SQL/PLSQL, Jasper reports, and APIs (RESTful/SOAP).
• Basic Linux/Unix OS knowledge (RHEL) and scripting skills.

Responsibilities

• Manage and resolve application incident tickets end-to-end, from investigation to closure.
• Troubleshoot and diagnose issues to minimise business impact and perform root cause analysis.
• Document solutions, workarounds, and known issues for knowledge sharing.
• Collaborate with development, infrastructure, and other teams to implement fixes.
• Support monitoring, deployments, and environments; provide status updates to leads.

Skills

Java/J2EE

Oracle SQL

APIs REST/SOAP

Unix/Linux

AWS CloudWatch/S3/RDS

Microservices

ServiceNow

SQL databases

Shell scripting

DevSecOps concepts

Education

Bachelor’s degree in Information Technology, Information Systems, Computer Science, or related

Tools

ServiceNow

Unix shell scripting

RedHat Ansible

AWS services (CloudWatch, S3, RDS, EKS)

IBM MQ / IBM Connect Direct

ELK

Apache Ignite / Solace PubSub+

Spring/SpringBoot

API Gateway

Job description

BCS in Singapore is seeking an Application Support Engineer to provide 24x7 operational support, monitor alerts, and manage incidents across FAST, Giro, CTS, PayNow, SGQR, TFR, eGIRO and its critical infrastructure.

You will collaborate with development, infrastructure, and other support teams, perform root cause analysis, participate in deployments, and assist regulators and auditors as needed. Strong troubleshooting and SDLC knowledge are essential in this role.