24/7 Application Support Engineer – Banking Tech (Java/SQL)

NTT Data Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NTT Data Singapore is seeking an experienced Application Support Engineer to provide 24/7 production support for banking/ AML applications. You will monitor, diagnose, and resolve issues across Windows/Unix environments, leveraging SQL and Java-based stacks like Spring Boot and microservices.

The role requires 3–5 years of hands-on troubleshooting, incident management experience, and a proactive mindset to optimize performance, reliability, and SLA adherence.

Qualifications

• Experience in production support and incident management in a banking or AML domain.
• Experience troubleshooting applications running on Windows/Unix environments.
• Hands-on experience with full stack technologies, especially Java, Spring Boot and Microservices.
• Strong SQL skills: writing and debugging SQL for performance tuning and data validation.
• Proactive problem solving, performance monitoring, and bottleneck identification.

Responsibilities

• Provide 24/7 shift-based application support and remediation.
• Perform health checks and monitoring of production systems to meet SLA.
• Troubleshoot and resolve production issues across the software stack.
• Identify and fix bugs; tune performance and reliability of systems.
• Proactively identify bottlenecks and automate repetitive tasks.

Skills

Troubleshooting

Incident management

Full stack

Java

Spring Boot

Microservices

Problem solving

Learning agility

Shifts / 24-7 support

Tools

Java

Spring Boot

Microservices

SQL Server

Oracle

Linux/Unix

Windows scripting

Grafana

Git

Bitbucket

Jenkins

Actimize

Hadoop

Job description

NTT Data Singapore is seeking an experienced Application Support Engineer to provide 24/7 production support for banking/ AML applications. You will monitor, diagnose, and resolve issues across Windows/Unix environments, leveraging SQL and Java-based stacks like Spring Boot and microservices.

The role requires 3–5 years of hands-on troubleshooting, incident management experience, and a proactive mindset to optimize performance, reliability, and SLA adherence.