1409 Receptionist/ Tampines

MAXHUNT RESOURCE PTE. LTD.; Singapore; On-site; SGD 31,000 - 36,000; Full time

Job summary

Tampines North Primary School is seeking a Customer Service Officer to join our administration team. The role focuses on front counter service, handling student and parent inquiries, and supporting daily operations in a busy school environment.

The successful candidate will manage calls, assist with records, and coordinate logistics while delivering courteous, professional service to students, families, and staff.

Qualifications

• Minimum N-level passes in English and Mathematics or relevant WSQ certificates.
• Strong interpersonal and communication skills.
• Customer service-oriented mindset with the ability to handle inquiries professionally and courteously.
• Ability to interact effectively with students, parents and stakeholders.
• Ability to multi-task and manage time effectively.
• Ability to handle basic issues independently.
• Good teamwork skills and a collaborative attitude.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
• Relevant working experience in similar roles, preferably in a primary school.

Responsibilities

• Front counter duties, attend to students, parents, walk-in customers and vendors.
• Make and answer telephone calls, record messages, direct calls and relay messages to relevant school personnel.
• Assist in data entry and compilation for records.
• Assist with ad-hoc staff requests and logistics such as preparation of school materials, facility booking, receipt of goods.
• Collate student data and administer applications for financial assistance and other support schemes.
• Perform any other duties as assigned by the School.

Skills

Interpersonal skills

Customer service

Communication

Time management

Teamwork

Independent problem solving

Education

N-level passes (English & Mathematics) or WSQ certificates

Tools

Microsoft Office

Job description

Name of Authority: Tampines North Primary School

Contract Period: From 1 Jan 2027 to 31 Dec 2027

Option to extend: From 1 Jan 2028 to 31 Dec 2028

Personnel to be deployed at the following hours:

• Mon to Fri: 7:30am to 5:00pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Requirements

• At least N-level passes in English and Mathematics or relevant WSQ certificates
• Strong interpersonal and communication skills
• Customer service-oriented mindset with the ability to handle inquiries professionally and courteously
• Ability to interact effectively with students, parents and stakeholders
• Ability to multi-task and manage time effectively
• Ability to handle basic issues independently
• Good teamwork skills and a collaborative attitude
• Proficiency in Microsoft Office suite (Word, Excel, Powerpoint)
• Relevant working experience in similar roles, preferably in a primary school

Job Scopes：

• Customer Service – Front counter duties, such as attending to students, parents, walk-in customers, vendors, etc
• Call Management – Make and answer telephone calls, record messages, direct calls and relay messages to relevant school personnel as necessary
• Record keeping – Assist in data entry and compilation
• Logistics – Assist with ad-hoc staff requests, such as preparation of school materials, facility booking, receipt of goods, etc
• Student Services – Collate student data, administer applications for financial assistance and other support schemes
• Any other duties as and when assigned by the School

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Cynthia Lai | Registration No: R25146301