Receptionist | Tampines

V-SWIFT PTE. LTD.; Singapore; On-site; SGD 22,000 - 36,000; Full time

Job summary

V-SWIFT PTE. LTD. in Singapore is seeking a customer-service focused individual to support front-desk operations at our school.

You will manage front-counter duties, answer calls, assist with data entry, and help with logistics and student services.

Applicants should have relevant WSQ certificates or N-level passes in English and mathematics and a courteous, professional demeanor.

Qualifications

• At least N-level passes in English and Mathematics or WSQ certificates.
• Customer service-oriented mindset with professional demeanor.
• Ability to interact effectively with students, parents and stakeholders.
• Proficiency in MS Office applications.

Responsibilities

• Front counter customer service for students, parents, and visitors.
• Manage calls, take messages, and relay to school staff.
• Assist data entry and record-keeping tasks.
• Support logistics like material prep and facility bookings.
• Collate student data and assist applications for financial aid.
• Other duties as required by the school.

Skills

Customer service mindset

Time management

Communication with students/parents

Professional demeanor

Education

N-level passes in English and Mathematics or WSQ certificates

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Job Description

• Customer Service – Front counter duties, such as attending to students, parents, walk-in customers, vendors, etc
• Call Management – Make and answer telephone calls, record messages, direct calls and relay messages to relevant school personnel as necessary
• Record keeping – Assist in data entry and compilation
• Logistics – Assist with ad-hoc staff requests, such as preparation of school materials, facility booking, receipt of goods, etc
• Student Services – Collate student data, administer applications for financial assistance and other support schemes
• Any other duties as and when assigned by the School.

Requirements

• At least N-level passes in English and Mathematics or relevant WSQ certificates
• Customer service-oriented mindset with the ability to handle inquiries professionally and courteously
• Ability to interact effectively with students, parents and stakeholders
• Ability to multi-task and manage time effectively.
• Proficiency in Microsoft Office suite (Word, Excel, Powerpoint)
• Relevant working experience in similar roles, preferably in a primary school