Director Administration and Operation Management KSA

Xad Technologies; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading telecommunications provider in Saudi Arabia is seeking a Director of Administration & Operations Management to lead and oversee end-to-end telecom operations across the region. The role involves ensuring operational excellence, compliance with local regulations, and effective coordination among teams. The ideal candidate will have extensive experience in telecommunications management, cost control, and a strong leadership background. This position offers a unique opportunity to influence large-scale telecom projects.

Qualifications

• Proven experience in managing telecom operations and administrative functions.
• Strong understanding of compliance and regulatory requirements in Saudi Arabia.
• Leadership experience managing senior managers and teams.

Responsibilities

• Lead telecom operations and ensure timely project delivery.
• Implement operational strategies and monitor budgets.
• Oversee HR coordination and maintain compliance with regulations.

Skills

Telecom operations management

Project execution

Cost optimization

Compliance with Saudi labor laws

Vendor management

Job description

Job Purpose

The Director of Administration & Operations Management is responsible for leading and overseeing end‑to‑end telecom operations and administrative functions across KSA. The role ensures operational excellence, regulatory compliance, cost control, and effective coordination between technical, commercial, and support teams to support large‑scale telecom projects.

Roles & Responsibilities

Operations Management

• Lead and manage telecom operations including rollout, optimization, O&M, and project execution across KSA.
• Ensure timely delivery of projects in line with STC / Mobily / Zain standards and contractual SLAs.
• Develop and implement operational strategies, policies, and KPIs to improve efficiency and productivity.
• Oversee resource planning, workforce deployment, and vendor/subcontractor management.

Administration & Support Functions

• Oversee administration, HR coordination, logistics, procurement, and facility management.
• Ensure compliance with Saudi labor laws, GOSI, Muqeem, Iqama, and visa regulations.
• Implement strong internal controls, SOPs, and reporting structures.

Financial & Cost Control

• Monitor operational budgets, cost optimization, and profitability.
• Coordinate with finance on invoicing, collections, and cash‑flow planning.
• Approve operational expenditures within delegated authority.

Governance, Compliance & Risk

• Ensure compliance with CITC (now CST) regulations, client requirements, and company policies.
• Manage operational risks, audits, and corrective actions.
• Maintain high standards of HSE and quality compliance.

Leadership & Stakeholder Management

• Lead senior managers and department heads; drive performance through KPIs.