Team Leader, Accommodation & Transportation

Catrion; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Catrion Catering Holding, based in Jeddah and now operating in Riyadh, seeks a Team Leader for Accommodation & Transportation to supervise site operations, ensure adherence to CATRION systems, and uphold high service standards. You will manage client relationships and performance of the team to deliver consistent results.

The role requires 3–4 years of experience, a Diploma, and a focus on food safety, quality, and cost control.

Qualifications

• 3–4 years of experience in a leadership role.
• Experience in hospitality or catering operations is preferred.
• Strong people management and training capabilities.

Responsibilities

• Liaise with direct manager to ensure the support to the site and the team.
• Ensure compliance of junior team members of CATRION systems to ensure that processes are followed.
• Assist in the training of junior team members in the CATRION quality system ensures concepts are understood, followed and consistent service is delivered by means of toolbox talks and in post training.
• Assist in the completion of employee evaluation or appraisals as per company procedure, to include improvement plans.
• Deliver budgeted profit through management of food costs, labour costs and overhead costs.
• Manage client relationships through regular formal and informal interaction, dealing with and resolving issues quickly without compromising the profitability of the project.

Skills

Inspire others

Problem solving

Data analysis

Food safety HACCP ISO

Quality coordination

Customer service

Education

Diploma

Job description

Job Title: Team Leader, Accommodation & Transportation

The Team Leader for Accommodation & Transportation is responsible for overseeing site operations, ensuring compliance with company systems, and maintaining high standards of service delivery. This role involves managing client relationships, overseeing staff performance, and ensuring the efficient administration of camp/site facilities.

Key Responsibilities:

• Liaise with direct manager to ensure the support to the site and the team.
• Ensure compliance of junior team members of CATRION systems to ensure that processes are followed.
• Assist in the training of junior team members in the CATRION quality system ensures concepts are understood, followed and consistent service is delivered by means of toolbox talks and in post training.
• Assist in the completion of employee evaluation or appraisals as per company procedure, to include improvement plans.
• Conduct regular area reviews to ensure team member are meeting performance standards.
• Create and encourage opportunity for employee promotions.
• Comply with appropriate QHSE requirements.
• Delivery of budgeted profit through management of food costs, labour costs and overhead costs.
• Manage client relationships through regular formal and informal interaction, dealing with and resolving issues quickly without compromising the expected profitability of the project.
• Attract and retain experienced effective management team and workforce who are dedicated to the long-term completion of the project (minimize staff turnover).
• Ensure the highest standards of food safety and hygiene are consistently maintained in accordance with the CATRION Quality Assurance Program.
• Report any stores shortages or required products to team leader.
• Responsible for all camp/site administration.
• Assist the team leader to keep within budgets for labour, food, cleaning materials and utensils and all other miscellaneous cost.
• Daily reporting to own/client maintenance on technical support for preventive maintenance.
• Present positive image of CATRION with client and customer.
• Implement quality monitoring systems which measure customer satisfaction, client and contract compliance.
• Accompany the team leader in representing the company in regular on-site client meetings if requested.
• Train all site staff in the CATRION quality system ensures concepts are understood, followed and consistent service is delivered.
• Ensure staff are inducted in accordance with CATRION policies.
• Manage effective training and development of all team members identifying any gaps to direct line manager.
• Lead and communicate effectively to maintain high motivation levels with staff or any other task as requested or instructed by your team leader.
• Assist in employee grievances management.
• Ensure the handling of daily material issuing is in line with unit budgets.
• Ensure an efficient Daily Walk Through.

Experience Required: 3 - 4 years of experience.

Education Qualifications: Diploma

Skills Required:

• Inspire others in the organization to build effective working relationships based on strengths and focused on achieving organizational goals.
• Problem solver and team player.
• Analysis of the data and act accordingly.
• Sound knowledge of Food Safety & Hygiene, ISO and HACCP.
• Ability to coordinate with various departments for Quality, Hygiene & Food Safety related issues through understanding processes and approaches.
• Enthusiastic and passionate about consistently providing exceptional service to our customers and clients.

Employment / Job Type: Full Time

Nationality: Any Nationality

About the Company: Catrion Catering Holding, formerly Saudi Airlines Catering, is a Jeddah based hospitality and catering group. It prepares inflight meals for local and international carriers, runs airport lounges and onboard retail, and provides catering, laundry and facilities services to hospitals, schools, railways, remote sites and Hajj and Umrah pilgrims.

Company Industry: Hospitality

Department / Functional Area: Accommodation & Transportation

Closing Date: 8 November 2026