Officer, Technical Operations

Catrion; Dammam; On-site; SAR 78,000 - 134,000; Full time

Job summary

Catrion Catering Holding, based in Jeddah, is seeking an Officer, Technical Operations to organize, control, and administer all Technical Operations activities including maintenance support, facilities, equipment, and projects.

You will plan staffing, manage reports, maintain documentation, ensure compliance, and provide support during peak periods and emergencies. Requires 2–3 years experience and a Diploma; fluent English/Arabic preferred.

Qualifications

• Diploma required with 2–3 years in Technical Operations.
• Experience overseeing maintenance, projects and facilities.
• Proficient in MS Office and Arabic/English communication.

Responsibilities

• Establish information systems for updates, procedures, and project communications.
• Ensure smooth operation of all Technical Operations activities.
• Maintain confidential management and project information.
• Manage use and maintenance of office equipment and tools.
• Update statistics, records, and reports; inform senior management.
• Ensure reports are received and consolidated weekly/monthly.
• Maintain filing and document-control system for tech records.
• Check certifications, permits, licenses for staff.
• Coordinate annual inventory of assets and equipment.
• Support senior management with meetings and decisions.
• Provide support during peak periods, emergencies, projects.

Education

Diploma

Job description

Job Title

Officer, Technical Operations

Organize, control, and administer all Technical Operations activities, including maintenance support, technical projects, facilities, equipment, and related functions. Plan staffing requirements and provide the necessary support to achieve the Company’s goals and objectives.

Key Responsibilities

• Establish effective information and communication systems to ensure that technical updates, revised procedures, regulations, project information, and administrative instructions are communicated and implemented promptly.
• Ensure the smooth and efficient functioning of all Technical Operations activities.
• Maintain strict confidentiality regarding management policies, technical information, projects, employee matters, and other sensitive departmental issues.
• Ensure the proper utilization and maintenance of office equipment, technical tools, systems, and other departmental resources.
• Maintain and regularly update Technical Operations statistics, performance data, maintenance records, and project progress reports, keeping senior management and concerned departments informed.
• Ensure that required reports are received from all Technical Operations sections and prepare consolidated weekly and monthly reports for relevant stakeholders.
• Maintain an efficient filing, document-control, and information-flow system for technical records, drawings, manuals, maintenance documentation, and departmental correspondence.
• Monitor the validity of required technical certifications, permits, access passes, driving licences, and other authorizations for Technical Operations employees.
• Coordinate the annual inventory of fixed assets, technical equipment, tools, and capital assets with the relevant supervisors, and follow up on inventories across Technical Operations units.
• Follow up on important meetings, action items, commitments, and decisions involving Technical Operations senior management.
• Monitor Technical Operations plans, maintenance schedules, technical projects, and assigned initiatives, and regularly brief senior management on their progress.
• Communicate relevant workforce, administrative, and technical information to Technical Operations senior management to support effective decision-making.
• Participate in scheduled technical meetings, project briefings, operational coordination meetings, and other meetings as required.
• Provide technical and administrative support to operational areas during peak periods, emergencies, projects, equipment failures, and whenever required.

Experience Required

• Min: 2 Max: 3 years of experience.

Education Qualifications

• Diploma

Skills Required

• Strong knowledge of strategic planning, budgeting (Personnel, Operating & CAPEX), and ability to develop and execute plans aligned with organizational objectives.
• Demonstrates effective leadership, talent recognition, staff allocation, recruitment knowledge, and ability to guide and motivate teams.
• Excellent verbal and written communication skills in both English and Arabic, with strong interpersonal abilities.
• Exceptional organizational skills, attention to detail, and ability to prioritize tasks effectively to meet deadlines.
• Strong conceptual skills, strategic vision, and ability to anticipate needs and solve problems proactively.
• Proficient in MS Office applications (Word, Excel, PowerPoint & Outlook) with adaptability to new technologies and systems.
• Ability to work under pressure in demanding and fast-paced environments while maintaining emotional balance.
• Resourceful, detail-oriented, committed to organizational mission, and capable of maintaining high performance standards.

Employment / Job Type

Full Time

About the Company

Catrion Catering Holding, formerly Saudi Airlines Catering, is a Jeddah based hospitality and catering group. It prepares inflight meals for local and international carriers, runs airport lounges and onboard retail, and provides catering, laundry and facilities services to hospitals, schools, railways, remote sites and Hajj and Umrah pilgrims.

Company Industry

Facilities Management

Department / Functional Area

Technical Operations

Closing Date

7 November 2026