System Administrator at Fakeeh Technologies Pvt Ltd

Fakeeh Technologies Pvt Ltd; Jeddah; On-site; SAR 90,000 - 130,000; Full time

Job summary

Fakeeh Technologies Pvt Ltd in جدة is seeking a System Administrator to design, implement, and maintain mission-critical enterprise systems, ensuring security, performance, and recovery procedures. The role requires handling Windows, Linux, and Mac environments and coordinating with vendors to minimize downtime.

Ideal candidates have 2-3 years of experience and a Bachelor's degree in IT or CS, with English fluency and Arabic preference. Certification like MCSE/RHCE/CISSP is highly desirable.

Qualifications

• 2-3 years of experience in system administration or related role.
• Bachelor's degree in Information Technology, Computer Science, or related field.
• Professional certifications (e.g., MCSE, RHCE, CISSP) are desirable.
• Excellent command of English; Arabic preferred.

Responsibilities

• Manage day-to-day operations of FCMS host servers including monitoring, configuration, maintenance, and repair.
• Maintain records of system downtime and equipment inventory.
• Manage Windows, Linux, and Mac systems for compatibility and efficiency.
• Upgrade, install, and configure application software and server hardware.
• Troubleshoot issues and coordinate with vendors and support personnel.
• Establish and manage user and email accounts; handle security permissions and group policies.
• Install and maintain servers and storage systems; provide server support for software.
• Monitor datacenter health and respond to hardware issues as they arise.
• Build, test, and maintain new servers; assist help desk and other teams as needed.
• Collaborate with the Fakeeh Care Solutions Delivery team to ensure high availability of resources.

Skills

System administration

Windows server

Linux server

Mac server

Troubleshooting

User accounts management

Email systems

Datacenter management

Communication

Vendor coordination

Education

Bachelor's degree in Information Technology or Computer Science

Job description

System Administrator – Fakeeh Technologies Pvt Ltd, جدة, S02, SA

Full time, on site position offers great opportunities for career growth.

Description: Job Purpose: To design, plan, implement, and maintain mission-critical enterprise systems, ensuring optimal performance, security, and recovery procedures. The role involves serving as a technical expert in system administration, recommending system redesigns, and providing high-level support to ensure seamless operations.

Key Responsibilities and Duties

• Manage the day-to-day operations of FCMS host servers by monitoring system performance, configuration, maintenance, and repair.
• Maintain records of system downtime and equipment inventory.
• Manage Windows, Linux, and Mac systems to ensure compatibility and efficiency.
• Upgrade, install, and configure application software and server hardware.
• Perform troubleshooting as required, leading problem-solving efforts involving outside vendors and support personnel.
• Establish, maintain, and manage user and email accounts.
• Install, modify, and maintain systems and utility software on server computer systems.
• Provide server support for other software.
• Answer questions and troubleshoot product issues, focusing on problem resolution and documentation.
• Monitor and manage the progression of user cases and assigned tasks through to closure.
• Participate in team efforts to continuously improve work routines, processes, and product knowledge.
• Facilitate strong working relationships with the Fakeeh Care Solutions Delivery team.
• Ensure high availability and acceptable performance levels of mission-critical host computer resources.
• Assist the help desk and other teams with troubleshooting to identify root causes and provide technical support when needed.
• Install, configure, and maintain servers and storage systems.
• Perform server administration tasks, including user/group administration, security permissions, group policies, print services, event log monitoring, and resource management, ensuring seamless system integration.
• Monitor datacenter health using management tools and respond to hardware issues as they arise.
• Build, test, and maintain new servers as needed.
• * Other duties as assigned within the scope of the job.

Requirements

Skills and Abilities

Strong knowledge of system administration for Windows, Linux, and Mac operating systems. Proficiency in installing, configuring, and maintaining server hardware and software. Expertise in troubleshooting and resolving system and network issues. Ability to manage user accounts, email systems, and server support tasks. Strong problem-solving skills to address complex technical challenges. Excellent communication and collaboration skills to work with cross-functional teams and external vendors. Knowledge of datacenter management and hardware maintenance. Ability to monitor system performance and ensure high availability of critical resources.

Experience

2 - 3 years of experience in system administration or a related role.

Education

Bachelor's degree in Information Technology, Computer Science, or a related field.

Language

Excellent command of oral and written English and prefer Arabic.

Licenses / Certifications

Professional certifications (e.g., MCSE, RHCE, CISSP) are highly desirable.

Required Skills

ability to monitor system performance and ensure high availability of critical resources ability to manage user accounts, email systems, and server support tasks expertise in troubleshooting and resolving system and network issues strong problem-solving skills to address complex technical challenges strong knowledge of system administration for windows, linux, and mac operating systems excellent communication and collaboration skills with cross-functional teams and vendors knowledge of datacenter management and hardware maintenance proficiency in installing, configuring, and maintaining server hardware and software