Senior System Admin Specialist

Dallah Health; Saudi Arabia; On-site; SAR 240,000 - 360,000; Full time

Job summary

Dallah Health in Saudi Arabia seeks an IT Systems Administrator to manage hospital IT infrastructure, focusing on reliability, availability, security, and performance of servers, storage, and virtualization platforms. You will support critical healthcare applications and ensure compliance with MOH, CBAHI, JCI, NCA, and SFDA standards.

The role requires expertise in Windows/Linux environments, Active Directory, backup/DR, and disaster recovery, with strong documentation and incident-response

Qualifications

• Bachelor's degree in IT or CS.
• 5–7 years in IT systems administration, preferably in healthcare.
• IT certifications such as MCSE, RHCE, VMware VCP, ITIL Foundation.

Responsibilities

• Manage and maintain Windows and Linux server environments for optimal performance.
• Administer Active Directory, group policies, domain services and access controls.
• Oversee server, storage, virtualization, backup, and DR planning.
• Ensure security controls, patch management, and hardening per regulatory frameworks.
• Audit access, maintain documentation, and provide timely incident response.
• Lead infrastructure upgrade projects and drive continuous improvement.

Skills

Server admin

Windows Server

Linux

Active Directory

VMware

Storage management

Backup & DR

Cybersecurity basics

Documentation

AR/EN bilingual

Education

Bachelor's degree in IT or CS

Tools

VMware vSphere

Hyper-V

SAN/NAS storage

EMR/HIS systems

Job description

Responsible for managing and maintaining the hospital s IT infrastructure focusing on the reliability availability security and performance of server environments storage systems virtualization platforms and system services. The role ensures critical healthcare applications and IT services operate efficiently while adhering to healthcare regulations and industry best practices.

Roles and Responsibilities

• Ensure work is performed based on approved policies processes procedures and instructions
• Identify opportunities for continuous improvement of systems processes and practices taking into account leading practices cost reduction and productivity improvement
• Ensure day-to-day activities are properly performed in line with policies and procedures
• Follow-up on escalated cases issues of subordinates to ensure they are closed efficiently and in a timely manner
• Administer, monitor and maintain Windows and or Linux server environments ensuring optimal system performance
• Manage Active Directory group policies domain services and system access controls
• Oversee file services print services and hospital-specific application server environments
• Manage virtualization platforms e g VMware Hyper‑V ensuring effective resource utilization and system scalability
• Administer SAN NAS storage systems performing regular health checks maintenance and capacity planning
• Ensure backup systems are configured tested and meet recovery objectives RTO RPO
• Participate in disaster recovery planning and testing exercises to safeguard critical hospital data and services
• Implement server and system security controls patch management and hardening standards in alignment with NCA cybersecurity frameworks
• Regularly audit system access perform log reviews and maintain documentation for compliance purposes
• Provide expert‑level troubleshooting for server and infrastructure‑related incidents
• Investigate root causes of recurring issues and propose permanent solutions to improve infrastructure reliability
• Maintain up-to-date documentation of system configurations standard operating procedures SOPs and infrastructure diagrams
• Recommend and implement improvements to optimize system performance reduce downtime and enhance IT operational efficiency
• Project leadership responsibilities in infrastructure upgrades

Knowledge and Experience:

• 5 7 years of experience in systems administration roles, preferably in healthcare environments
• Advanced knowledge of hospital IT infrastructure components (servers, storage, and virtualization)
• Practical experience with Microsoft technologies (Windows Server, Active Directory, Group Policies), Linux OS, and backup solutions
• Working knowledge of healthcare IT systems (EMR, HIS) is preferred
• Familiarity with regulatory standards such as MOH, CBAHI, JCI, NCA, and SFDA

Education and Certifications:

• Bachelor s degree in Information Technology, Computer Science, or related field
• IT certifications preferred (MCSE, RHCE, VMware VCP, ITIL Foundation)

Skills:

• Advanced troubleshooting and root cause analysis skills
• Proficiency in server infrastructure, virtualization, and storage management
• Strong documentation and reporting capabilities
• Awareness of cybersecurity best practices and data protection policies
• Ability to work under pressure and manage incidents in healthcare environments
• Good communication skills in Arabic and English
• IT certifications preferred (MCSE, RHCE, VMware VCP, ITIL Foundation)

Attitude:

• Strong Work Ethic
• Dependability and Responsibility
• Possessing a Positive Attitude
• Adaptability
• Honesty and Integrity