Strategic Key Account Manager — Enterprise SaaS

Foodics; Eastern Province; On-site; SAR 250,000 - 450,000; Full time

Job summary

Foodics, a leading restaurant management ecosystem and payment tech provider, seeks an experienced Key Account Manager in Saudi Arabia to lead relationships with enterprise clients and drive revenue growth.

You will upsell and cross-sell solutions, renew contracts, and coordinate with Sales, Onboarding, Marketing and Product teams to ensure client success and ROI.

Fluency in Arabic and English and 6+ years in KAM within F&B, SaaS, ERP or tech are required; MBA is a plus.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 6+ years proven experience in key account management in F&B, SaaS, ERP or Tech industries.
• Demonstrated success in driving revenue growth and managing large enterprise accounts.
• Strong communication, negotiation, and presentation skills.
• Strategic thinker with the ability to analyze data, identify trends, and develop actionable insights.
• Customer-focused mindset with a passion for delivering exceptional service.

Responsibilities

• Build and maintain strong long-lasting relationships with enterprise key clients, understanding their business needs and objectives.
• Proactively identify opportunities for upselling and cross-selling additional products or services to Foodics existing clients.
• Gain a thorough understanding of assigned client's needs, objectives, and processes to ensure successful adoption and deployment of Foodics.
• Drive revenue growth through effective account management, negotiation and contract renewals.
• Serve as the primary point of contact for key clients, advocating for their needs within the organization and ensuring satisfaction.

Skills

Relationship management

Negotiation

Communication

Presentation skills

Data analysis

Arabic

English

Strategic thinking

Education

Bachelor's degree in Business

MBA preferred

Job description

Foodics, a leading restaurant management ecosystem and payment tech provider, seeks an experienced Key Account Manager in Saudi Arabia to lead relationships with enterprise clients and drive revenue growth.

You will upsell and cross-sell solutions, renew contracts, and coordinate with Sales, Onboarding, Marketing and Product teams to ensure client success and ROI.

Fluency in Arabic and English and 6+ years in KAM within F&B, SaaS, ERP or tech are required; MBA is a plus.