Key Account Manager - Food Service

Sitaf Food; Riyadh; Sur place; SAR 240 000 - 360 000; Plein temps

Résumé du poste

SITAF Food, a premium import and distributor serving HoReCa and retail sectors in Saudi Arabia, seeks a Key Account Manager to grow high-value accounts and drive long-term partnerships.

You will manage strategic portfolios, coordinate with procurement, chefs, and executives, and lead reviews to align sales plans with menu development and procurement processes. English fluency is essential, with strong negotiation and forecasting skills to optimize profitability.

Qualifications

• At least five years in key account management or foodservice sales.
• Experience with strategic accounts and senior stakeholders.
• Understanding of foodservice operations, procurement processes, and menu planning cycles.
• Strong account planning, negotiation, relationship-building, and presentation skills.
• Strong financial acumen to assess account profitability and prepare reliable sales forecasts.
• Ability to coordinate across internal teams and translate account strategies into effective local execution.
• Very good English, both written and spoken.

Responsabilités

• Build and maintain relationships with business owners, procurement teams, corporate chefs, and restaurant chefs.
• Anticipate menu changes and product requirements, developing tailored solutions for SITAF.
• Lead senior-level customer meetings and monthly business reviews with the Sales Leadership Team.
• Introduce new products and drive adoption into customers’ purchasing portfolios.
• Develop and execute strategic account plans with a one- to two-year horizon.
• Collaborate with Field Sales Representatives to ensure consistent execution and service across locations.
• Gather, maintain, and update account and stakeholder information in the customer master database.
• Prepare rolling forecasts by account and item with internal teams for product availability and demand planning.
• Take ownership of receivables follow-up with customers and Finance.

Connaissances

Key account management

Foodservice sales

Negotiation

Relationship building

Forecasting

English proficiency

Description du poste

SITAF Food, a premium food importer and distributor serving the HoReCa and retail sectors, is looking for a Key Account Manager to strengthen its commercial team and develop long-term partnerships with strategic foodservice customers.

Scope of Position:

The Key Account Manager will manage a portfolio of high-value, structured accounts, each generating at least SAR 8 million in annual revenue. The role involves building relationships with multiple stakeholders and positioning SITAF as a preferred partner within customers’ menu development cycles, procurement processes, and long-term business plans.

Key Responsibilities:

• Build and maintain strong relationships with business owners, procurement teams, corporate chefs, and restaurant chefs.
• Anticipate menu changes and product requirements, developing tailored solutions that position SITAF as the preferred supply partner.
• Lead senior-level customer meetings and monthly business reviews, coordinating with the Sales Leadership Team on account performance, opportunities, and action plans.
• Introduce new products and drive their adoption into customers’ regular purchasing portfolios.
• Develop and execute strategic account plans with a one- to two-year horizon.
• Collaborate closely with Field Sales Representatives to ensure consistent execution and service across customer locations.
• Gather, maintain, and regularly update account and stakeholder information in the customer master database.
• Prepare and maintain rolling forecasts by account and item, coordinating with internal teams to support product availability and demand planning.
• Take ownership of receivables follow-up, working closely with customers and Finance to ensure timely collection.

Qualifications & Skills:

• At least five years of experience in key account management or foodservice sales.
• Proven ability to manage strategic accounts and build relationships with multiple senior stakeholders.
• Strong understanding of foodservice operations, procurement processes, and menu planning cycles.
• Excellent account planning, negotiation, relationship-building, and presentation skills.
• Strong financial acumen, with the ability to assess account profitability and prepare reliable sales forecasts.
• Ability to coordinate across internal teams and translate account strategies into effective local execution.
• Very good English, both written and spoken.