Strategic Enterprise Account Manager - Remote & Global

Unifonic, Inc.

Riyad Al Khabra

On-site

SAR 250,000 - 450,000

Full time

14 days+

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Benefits offered by this job

Competitive salary and bonus

GOSI costs paid by company

Unifonic share scheme

30 holiday days after first year

Birthday off

Work from anywhere up to 5 weeks per年

Job summary

Unifonic, Inc. is seeking an experienced Strategic Account Manager in Saudi Arabia to lead a portfolio of high-value enterprise accounts across regulated industries, including government and financial services.

You will build trusted C-level relationships, drive retention and revenue growth, and coordinate with Sales, Product, Delivery, and Legal to ensure measurable business outcomes. You will develop strategic account plans, identify upsell opportunities, and oversee governance meetings to

Qualifications

Bachelor's degree in Business, Engineering, Technology, or related field.
5+ years of experience in Enterprise Account Management, Strategic Accounts, Customer Success, or Enterprise Sales.
Experience managing large enterprise or government accounts.
Proven track record of achieving revenue growth and retention targets.
Strong commercial, negotiation, and executive presentation skills.
Experience working in SaaS, CPaaS, CX, AI, telecommunications, or technology industries.
Strong CRM discipline (HubSpot, Salesforce, or equivalent).
Experience in the GCC market preferred

Responsibilities

Owning and managing a portfolio of strategic enterprise accounts.
Achieving and exceeding annual recurring revenue (ARR), expansion, upsell, and retention targets.
Developing and executing account plans for key customers.
Identifying and driving cross-sell and upsell opportunities across the product portfolio.
Leading contract renewals and commercial negotiations.
Building trusted relationships with C-level, business, and technical stakeholders.
Serving as the primary point of contact for strategic customers.
Conducting executive business reviews and governance meetings.
Ensuring customer objectives are aligned with company capabilities and roadmap.
Monitoring customer health, adoption, satisfaction, and business outcomes.