Store Manager – Caffeine Lab | Jeddah, Saudi Arabia

caffeinelab; Saudi Arabia; On-site; SAR 50,000 - 80,000; Full time

Job summary

Caffeine Lab in Jeddah, Saudi Arabia seeks an experienced Store Manager to lead daily operations, drive service quality, and maintain product standards in a fast-paced café environment.

The ideal candidate has prior Store Manager experience in cafés or hospitality, strong leadership, and a track record of managing staff, inventory, and costs while delivering excellent customer experiences.

Qualifications

• Previous Store Manager experience in cafés, restaurants, or hospitality.
• Strong leadership and team management capabilities.
• Excellent communication and interpersonal skills.
• Good understanding of store operations, sales performance, and cost control.

Responsibilities

• Oversee daily store operations and maintain an efficient workflow.
• Lead, motivate, train, and develop store employees.
• Maintain high standards of customer service and product quality.
• Monitor sales performance and work toward achieving business targets.
• Track labour costs, operating expenses, and overall store performance.
• Ensure compliance with company policies, food safety regulations, and hygiene standards.
• Prepare staff schedules and manage workforce allocation.
• Oversee inventory management, stock control, and replenishment.
• Identify operational challenges and implement improvements.
• Address customer concerns professionally and support customer satisfaction.
• Maintain store presentation and operational standards.
• Collaborate with management to improve sales, service quality, and team performance.

Skills

Store management

Leadership

Communication

Cost control

Job description

Location: Jeddah, Saudi Arabia
Company: Caffeine Lab
Job Category: Hospitality & Tourism
Employment Type: Not specified
Experience Required: Previous Store Manager experience in cafés, restaurants, or hospitality

Job Overview

Caffeine Lab is seeking an experienced and motivated Store Manager to oversee its store operations in Jeddah, Saudi Arabia. The successful candidate will be responsible for ensuring smooth daily operations, maintaining excellent customer service, and delivering consistent product quality while supporting the company’s business objectives.

The role involves leading and developing the store team, managing staff schedules and inventory, monitoring sales performance, and controlling labour and operating costs. The Store Manager will also ensure compliance with company policies, food safety requirements, and hygiene standards while creating a positive customer experience.

This opportunity is suited to a hospitality professional with proven store management experience, strong leadership skills, and the ability to work effectively in a fast-paced café or restaurant environment. The successful candidate will help achieve sales targets, improve operational efficiency, and maintain high service standards.

Key Responsibilities

• Oversee daily store operations and maintain an efficient workflow.
• Lead, motivate, train, and develop store employees.
• Maintain high standards of customer service and product quality.
• Monitor sales performance and work toward achieving business targets.
• Track labour costs, operating expenses, and overall store performance.
• Ensure compliance with company policies, food safety regulations, and hygiene standards.
• Prepare staff schedules and manage workforce allocation.
• Oversee inventory management, stock control, and replenishment.
• Identify operational challenges and implement improvements.
• Address customer concerns professionally and support customer satisfaction.
• Maintain store presentation and operational standards.
• Collaborate with management to improve sales, service quality, and team performance.

Requirements and Qualifications

• Previous experience as a Store Manager in a café, restaurant, or hospitality business.
• Strong leadership and team management capabilities.
• Excellent communication and interpersonal skills.
• Good understanding of store operations, sales performance, and cost control.
• Experience managing staff schedules, inventory, and stock levels.
• Knowledge of food safety and hygiene standards.
• Strong problem-solving and decision-making skills.
• Ability to work in a fast-paced environment and achieve operational targets.
• Commitment to maintaining service quality and continuous improvement.

Salary, Benefits and Career Growth

Caffeine Lab has not specified the salary range or benefits package in the original vacancy. Compensation, allowances, accommodation, medical insurance, working hours, and other employment conditions should be confirmed with the recruitment team.

The position offers opportunities to develop expertise in hospitality operations, team leadership, sales management, inventory control, and cost optimisation. It may also support further career progression into multi-store management or broader hospitality operations roles, depending on performance and organisational opportunities.