Cafe Store Manager (Jeddah) – Lead Team & Service Excellence

caffeinelab; Saudi Arabia; On-site; SAR 50,000 - 80,000; Full time

Job summary

Caffeine Lab in Jeddah, Saudi Arabia seeks an experienced Store Manager to lead daily operations, drive service quality, and maintain product standards in a fast-paced café environment.

The ideal candidate has prior Store Manager experience in cafés or hospitality, strong leadership, and a track record of managing staff, inventory, and costs while delivering excellent customer experiences.

Qualifications

• Previous Store Manager experience in cafés, restaurants, or hospitality.
• Strong leadership and team management capabilities.
• Excellent communication and interpersonal skills.
• Good understanding of store operations, sales performance, and cost control.

Responsibilities

• Oversee daily store operations and maintain an efficient workflow.
• Lead, motivate, train, and develop store employees.
• Maintain high standards of customer service and product quality.
• Monitor sales performance and work toward achieving business targets.
• Track labour costs, operating expenses, and overall store performance.
• Ensure compliance with company policies, food safety regulations, and hygiene standards.
• Prepare staff schedules and manage workforce allocation.
• Oversee inventory management, stock control, and replenishment.
• Identify operational challenges and implement improvements.
• Address customer concerns professionally and support customer satisfaction.
• Maintain store presentation and operational standards.
• Collaborate with management to improve sales, service quality, and team performance.

Skills

Store management

Leadership

Communication

Cost control

Job description

Caffeine Lab in Jeddah, Saudi Arabia seeks an experienced Store Manager to lead daily operations, drive service quality, and maintain product standards in a fast-paced café environment.

The ideal candidate has prior Store Manager experience in cafés or hospitality, strong leadership, and a track record of managing staff, inventory, and costs while delivering excellent customer experiences.