Branches Manager -Food & Beverage Retail |Saudi Arabia

Rawaj HCM Jobs; Riyadh; On-site; SAR 167,400 - 279,000; Full time

Job summary

Rawaj HCM Jobs is seeking a Branch Manager for a dynamic F&B company in Riyadh, Saudi Arabia. The role involves overseeing daily operations, achieving sales targets, and ensuring exceptional customer experience in the coffee industry. Candidates should have a bachelor's degree in Business Administration and at least 5 years of experience, with a strong preference for those with specialty coffee expertise. Leadership and financial acumen are essential for success in this role.

Qualifications

• Minimum 5 years of experience in F&B or retail sector, with at least 2-3 years in a managerial role.
• Strong command of English; Arabic proficiency is highly preferred.
• Proven experience in the specialty coffee industry is a strong advantage.

Responsibilities

• Oversee daily branch operations, ensuring compliance with health and safety regulations.
• Achieve sales targets and manage branch P&L.
• Lead, train, and develop branch staff for a high-performance culture.

Skills

Leadership

People management skills

Financial acumen

Proficiency in POS systems

Customer service

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office

Job description

Leverage your leadership and operational excellence to join a dynamic F&B company specializing in the coffee industry, based in Saudi Arabia. As a Branch Manager, you will be responsible for overseeing daily branch operations, driving sales performance, ensuring exceptional customer experience, and maintaining brand standards across multiple locations.

Key Responsibilities:

• Oversee daily branch operations, ensuring smooth service delivery and full compliance with health, safety, and municipal regulations
• Achieve sales targets and manage branch P&L, monitoring and controlling operational costs (labor, food, utilities, wastage)
• Lead, train, schedule, and develop branch staff, fostering a high-performance and collaborative work culture
• Ensure exceptional customer experience that reflects the brand's identity, monitoring and addressing customer feedback
• Manage inventory levels proactively, conduct monthly counts, and ensure compliance with expiration dates
• Implement in-branch marketing campaigns, promotions, and events in coordination with the marketing team
• Ensure branch facilities and equipment are well-maintained, reporting and following up on repairs promptly

Qualifications & Experience:

• Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred)
• Minimum 5 years of experience in F&B or retail sector, with at least 2-3 years in a managerial role within a coffee shop or café
• Proven experience in the specialty coffee industry is a strong advantage
• Strong leadership, delegation, and people-management skills
• Excellent financial acumen with experience in P&L management, cost control, and inventory management
• Proficiency in POS systems and Microsoft Office
• Strong command of English; Arabic proficiency is highly preferred