Sr. Account Manager

Jisr; Riyadh; On-site; SAR 300,000 - 520,000; Full time

Job summary

Jisr in Riyadh is seeking a Senior Account Manager to own and grow our largest enterprise accounts. You will be the primary relationship owner for a portfolio of enterprise clients, deepening trust and identifying expansion opportunities within complex organizations.

This farming-focused role emphasizes growing existing accounts over chasing new logos, managing multi-stakeholder relationships, and leading renewals and commercial terms with senior stakeholders.

Qualifications

• Saudi national required with 5–8 years in B2B SaaS sales or account management.
• Proven ability to grow existing accounts (farming) rather than only chasing new logos.
• Experience navigating multi-stakeholder enterprise accounts internally and externally.
• Experience with CRM/account-planning tools (Salesforce, Gainsight, HubSpot or similar).

Responsibilities

• Own a portfolio of large enterprise accounts as the primary point of contact and trusted advisor.
• Build and execute account growth plans including upsell, cross-sell and expansion opportunities.
• Map and manage relationships across multiple stakeholders including economic buyers, champions, end users, procurement and C-level executives.
• Track product usage and adoption; monitor SaaS metrics like NRR and churn to manage health.
• Navigate and resolve customer problems by coordinating with internal teams (CS, Product, Support, Finance).
• Lead negotiations on renewals, expansions and commercial terms for large accounts.
• Represent the voice of the customer and advocate for company decisions internally.
• Maintain accurate account plans and pipeline records in the CRM.

Skills

B2B sales

Account management

SaaS sales

Stakeholder management

Tools

Salesforce

Gainsight

HubSpot

Job description

About the Role We re hiring a Senior Account Manager to own and grow our largest most strategic accounts You ll be the primary relationship owner for a portfolio of large enterprise accounts deepening trust with existing stakeholders uncovering expansion opportunities and navigating complex organizations on both sides the customer s and our own to keep these accounts healthy growing and referenceable This is a farming-focused role the priority is growing what we already have not chasing new logos

Key Responsibilities

• Own a portfolio of large enterprise accounts as the primary point of contact and trusted advisor
• Build and execute account growth plans identify upsell cross-sell and expansion opportunities whitespace mapping within each account
• Map and manage relationships across multiple stakeholders in each account including economic buyers champions end users procurement and C-level executives
• Track product usage and adoption and use SaaS metrics NRR churn seat usage expansion to proactively manage account health
• Navigate and resolve customer problems by working cross-functionally with internal teams Customer Success Product Support and Finance escalating without damaging relationships on either side
• Lead negotiations on renewals expansions and commercial terms for large complex accounts
• Represent the voice of the customer internally and advocate for company decisions externally when needed
• Maintain accurate account plans and pipeline records in the CRM

What You’ll Need

• Must-have Saudi National 5-8 years of B2B sales or account management experience SaaS software solution sales experience Proven track record of growing farming existing accounts not just closing new business Experience navigating multi-stakeholder enterprise accounts both internally and externally
• Nice-to-have Bilingual Arabic English Experience with CRM account-planning tools Salesforce Gainsight HubSpot or similar

What Success Looks Like

• Net revenue retention and expansion revenue across the account portfolio
• Account health scores and usage adoption trends
• Executive relationship coverage across key accounts
• Renewal rate for the assigned portfolio

Must-have: Saudi National.5-8 years of B2B sales or account management experience.SaaS / software solution sales experience.Proven track record of growing (farming) existing accounts not just closing new business.Experience navigating multi-stakeholder enterprise accounts, both internally and externally.Nice-to-have: Bilingual Arabic / English.Experience with CRM / account-planning tools (Salesforce, Gainsight, HubSpot, or similar).