SPARK Clinical Specialist — KSA & South Africa

Envista Holdings Corporation; Saudi Arabia; On-site; SAR 180,000 - 280,000; Full time

Job summary

Envista is seeking a Clinical Specialist for SPARK across KSA and South Africa. You will provide technical expertise to sales teams and customers, lead onboarding for SPARK, IOS, and future products, and ensure accurate quotes, orders and changes through dedicated software tools.

The role requires a dental certification and experience in digital dentistry, with up to 50% travel across markets. You will train local teams, diagnose complex issues, and maintain product knowledge to support customer

Qualifications

• Must hold a dental certification as dentist or orthodontist.
• Experience in dental/orthodontic industry including digital workflow and manufacturing processes.
• Preferably experience in clinical roles with intra-oral scanners, digital design, 3D printing, and digital dentistry.

Responsibilities

• Provide in-depth training and technical support for SPARK, IOS, and future products.
• Diagnose and resolve complex technical issues for digital products to ensure customer satisfaction.
• Ensure correct design and material selection for individualized dental products.
• Perform Spark aligner/ODB onboarding on-site or remotely for new and current doctors.
• Schedule technical follow-ups with doctors.
• Support customers via phone, CRM, email, Teams or on-site.
• Assist with defects and engage in dialogue with customers.
• Provide IOS demonstration and onboarding at the doctor's practice.
• Collect and report issues or requests to the CRM system.
• Co-travel with sales team to support new and existing customers at events.
• Travel across markets up to 50% of time for region activities.
• Provide technical support for products in the digital portfolio.
• Collect and report product improvements to the Product team.
• Maintain internal knowledge through articles, SOPs, and templates.

Skills

Technical proficiency

Digital dentistry

IT literacy

Customer-oriented

Education

Dental certification (Dentist/Orthodontist)

Tools

Intra-Oral Scanners

Digital design software

3D printing

Job description

Envista is seeking a Clinical Specialist for SPARK across KSA and South Africa. You will provide technical expertise to sales teams and customers, lead onboarding for SPARK, IOS, and future products, and ensure accurate quotes, orders and changes through dedicated software tools.

The role requires a dental certification and experience in digital dentistry, with up to 50% travel across markets. You will train local teams, diagnose complex issues, and maintain product knowledge to support customer