Service Sales Manager, Saudi Arabia — Grow Installed Base

Hitachi ABB Power Grids; Saudi Arabia; On-site; SAR 400,000 - 700,000; Full time

Job summary

Hitachi ABB Power Grids in Saudi Arabia seeks a Service Sales Manager for the Local Service Unit to lead the Saudi services sales strategy and drive profitable growth.

You will build a high-performing country team, align with global service strategies, manage installed base opportunities, and foster long-term customer relationships.

This role requires deep market knowledge, English and Arabic proficiency, and a proven track record in service sales leadership.

Qualifications

• Bachelor's degree or equivalent experience in electrical power, energy, and industry.
• Minimum 10 years in Managing Service Sales function.
• Proven Service Sales leadership experience in an OEM environment with large installed base management.
• Demonstrated experience leading, coaching, and developing Service Sales & Marketing teams to achieve growth targets.
• Experience managing multi-product and multi-service portfolios across the service lifecycle.
• Experience within the Saudi Arabian market, including utilities, industry, and infrastructure projects.
• Knowledge of Saudi localization, contracting, and regulatory requirements.
• Solid understanding of Hitachi Energy products and systems (or equivalent).
• Proficiency in both spoken & written in English & Arabic language is required.

Responsibilities

• Lead and develop the Saudi Arabia Services Sales organization to high performance.
• Drive collaboration across a matrix organization with Country, Hub, BU, and Global stakeholders.
• Guide direct and indirect reports within the One Hitachi Energy framework.
• Identify, generate, and pursue new service business opportunities and partnerships in Saudi Arabia.
• Drive structured service sales lead generation through Installed Base potential analysis.
• Work with country Local Sales teams and Account Managers to develop service-focused account plans.
• Own and execute the Country Services Sales strategy to meet order intake, revenue, margin, and growth targets.
• Oversee LSU budgeting, S&O planning in coordination with Hub leaders and Global teams.
• Lead installed base analysis to identify lifecycle opportunities including contracts, upgrades, and spares.
• Maintain long-term relationships with key Saudi customers and decision-makers.
• Conduct market and competitive analysis to support pricing, positioning, and commercial decisions.
• Drive sales efficiency by ensuring skill, organization, and capacity to grow.
• Provide ongoing training and capability development across technical, commercial, and customer skills.
• Coach the team in sales planning, negotiation, customer segmentation, and value-based selling.
• Balance growth with margin protection and risk management.
• Ensure compliance with relevant regulations and Hitachi Energy policies.
• Live Hitachi Energy’s safety and integrity values.

Skills

Leadership

Coaching

Education

Bachelor's degree in electrical power / energy

Job description

Hitachi ABB Power Grids in Saudi Arabia seeks a Service Sales Manager for the Local Service Unit to lead the Saudi services sales strategy and drive profitable growth.

You will build a high-performing country team, align with global service strategies, manage installed base opportunities, and foster long-term customer relationships.

This role requires deep market knowledge, English and Arabic proficiency, and a proven track record in service sales leadership.