Service Sales Manager - Local Service Unit

Hitachi Automotive Systems Americas, Inc.; Saudi Arabia; On-site; SAR 450,000 - 700,000; Full time

Job summary

Hitachi Energy Ltd. in Saudi Arabia seeks an LSU Service Sales Manager to lead the Services Sales strategy, align with global and hub plans, and grow service revenues across the lifecycle.

You will build and coach the country services sales team, develop account plans with local sales and BU partners, and pursue new service opportunities while managing IB penetration and margins.

This role requires deep market knowledge in Saudi utilities and industry, and fluency in English and Arabic.

Qualifications

• Bachelor’s degree in electrical power, energy or related field.
• Minimum 10 years in Managing Service Sales function.
• Proven Service Sales leadership in an OEM with large installed base.
• Experience in the Saudi Arabian market and regulatory context.

Responsibilities

• Lead, coach, and develop the Saudi Arabia Services Sales organization for high performance.
• Drive collaboration across a matrix organization (Country/Hub/BU/Global).
• Embed One Hitachi Energy approach across reports and teams.
• Identify, generate and pursue new service opportunities in Saudi market.
• Drive IB-based service lead generation and lifecycle revenue growth.
• Develop service-focused account plans with Local Sales, Account Managers, and BUs.
• Own and execute the Country Services Sales strategy to achieve orders, revenue and margin targets.
• Oversee budgeting and S&OP coordination with Hub Marketing & Sales, GPG, and Hub Controller.

Skills

Leadership

Sales leadership

Market analysis

People development

Multi-product portfolio

English

Arabic

Education

Bachelor’s degree in electrical power/energy/industry

Job description

Location: Dammam, Eastern Region, Saudi Arabia

Job ID: R0130820

Date Posted: 2026-05-20

Company Name: HITACHI ENERGY LTD

Profession (Job Category): Sales, Marketing & Product Management

Job Schedule: Full time

Remote: No

Job Description

The opportunity The LSU Service Sales Manager is responsible for defining, leading, and executing the Services Sales strategy in Saudi Arabia. This role leads and develops the Country Services Sales team, driving profitable growth across the entire service lifecycle. This position ensures strong alignment with Hitachi Energy’s global and Hub service strategies while effectively addressing local market needs evolving market trends. A key focus is to maximize installed base (IB) penetration, generate and grow sustainable service revenues, and strengthen long‑term customer relationships.

How you’ll make an impact

• Lead, coach, and develop the Saudi Arabia Services Sales organization, ensuring high performance, engagement, and continuous capability development.
• Drive effective collaboration across a matrix organization, aligning Country, Hub, BU, and Global stakeholders.
• Actively demonstrate and embed the One Hitachi Energy approach, guiding direct and indirect reports.
• Identify, generate, and pursue new service business opportunities and partnerships across the Saudi market.
• Drive structured service sales lead generation through detailed analysis of Installed Base (IB) potential.
• Work closely with country Local Sales teams, Account Managers and other Business Units Service Sales team to develop and execute service‑focused account plans for the country.
• Own and execute the Country Services Sales strategy, ensuring achievement of order intake, revenue, margin, and growth targets.
• Responsible for LSU budgeting, sales & operations planning, in close coordination with the Hub Marketing & Sales Manager, Global Product Group (GPG), and Hub Controller.
• Lead installed base analysis and segmentation to identify lifecycle opportunities including service contracts, upgrades, retrofits, spares, digital and advanced services.
• Establish and maintain long‑term relationships with key Saudi customers and decision‑makers, working jointly with Account Managers, and Country Sales Team.
• Conduct detailed market and competitive analysis to support pricing, positioning, and commercial decisions.
• Drive sales efficiency by ensuring the Services Sales team has the right skills, organization, and capacity to deliver sustainable growth.
• Ensure ongoing training, coaching, and capability building across technical, commercial, and customer skills.
• Coach the team in sales planning, negotiation, customer segmentation, and value‑based selling.
• Balance growth ambitions with margin protection and risk management.
• Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Bachelor’s degree or equivalent experience in electrical power, energy, and industry.
• Minimum 10 years in Managing Service Sales function.
• Proven Service Sales leadership experience in an OEM environment with large installed base management.
• Demonstrated experience leading, coaching, and developing Service Sales & Marketing teams to achieve growth targets.
• Experience managing multi‑product and multi‑service portfolios across the service lifecycle.
• Experience within the Saudi Arabian market, including utilities, industry, and infrastructure projects.
• Knowledge of Saudi localization, contracting, and regulatory requirements.
• Solidsolidsolid…
• Proficiency in both spoken & written in English & Arabic language is required.

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Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre‑employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security‑sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

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