Senior Technical Support - Major Projects

Otis Worldwide Corporation; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Otis Elevator Company Saudi Arabia Ltd is seeking a Senior Technical Support for Major Projects to support the sales process for new equipment across Otis-KSA. You will liaise with internal teams and external suppliers to gather technical and commercial data for tender responses.

The role requires a Bachelor’s degree in Engineering/Sales or equivalent, 3+ years in sales operations in construction/engineering, and fluent English.

Qualifications

• Bachelor’s degree in Engineering/Sales or equivalent.
• CSA or equivalent certification is preferred.
• Minimum of 3 years of relevant experience in sales operations in a construction/engineering organization.
• At least 2 years in positions of progressively increasing responsibilities.

Responsibilities

• Review tender documents.
• Coordinate for collections of documents to submit to client.
• Prepare compliance, RFI, ELOG, quotations.
• Support for costing & estimation.
• Prepare contract form and get approval from FOD for booking.
• Pre-qualification preparation.
• Material Submittal preparation.
• Creates record in CRM/Elog for new inquiries.
• Flash / booking forecast update.
• All other work-related support needed by MP sales manager.

Skills

Fluent English

Customer-facing

Education

Bachelor’s degree in Engineering/Sales or equivalent

Tools

CRM/Elog

Job description

## Senior Technical Support - Major ProjectsApply: On-Site: Otis Elevator Company Saudi Arabia Ltd, 1st Floor, Tower A, Al Malga Business Center, Anas Bin Malik Street, Al Malga, Riyadh, Saudi Arabia: Full time: Posted Today: 20165659**Date Posted:**2026-07-22**Country:**Saudi Arabia**Location:**Otis Elevator Company Saudi Arabia Ltd, 1st Floor, Tower A, Al Malga Business Center, Anas Bin Malik Street, Al Malga, Riyadh, Saudi Arabia**Role Overview** The role holder is responsible for supporting the sales process for new equipment products across Otis – KSA including liaising with other teams and external suppliers to gather technical and commercial data for tender responses. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.**Key Responsibilities*** Review tender documents* Coordinate for collections of documents to submit to client* Prepare compliance, RFI, ELOG, quotations.* Support for costing & estimation* Prepare contract form and get approval from FOD for booking. Also, support to prepare the documents for booking.* Pre-qualification preparation* Material Submittal preparation.* Creates record in CRM/Elog for new inquiries.* Flash / booking forecast update* All other work-related support needed by MP sales manager.**Minimum Qualifications*** Bachelor’s degree in Engineering/Sales or equivalent* Relevant certification such as Certified Sales Associate (CSA) or equivalent is preferred* Minimum of 3 years of relevant experience in with sales operations in a construction/engineering organization* At least 2 years in positions of progressively increasing responsibilities Fluent written and spoken English essential, Arabic preferredIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.Become a part of the Otis team and help us #Buildwhatsnext! *Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].*