Senior Technical Support - Major Projects

Otis SE; Riyadh; On-site; SAR 112,000 - 179,000; Full time

Job summary

Otis Elevator Company Saudi Arabia Ltd on Al Malga, Riyadh, is seeking a Sales Operations Specialist to support tender responses for new equipment. You will coordinate documents, assist with costing, prepare quotations, and maintain CRM/ELOG records to enable the MP sales team.

The role requires a Bachelor’s degree in Engineering or Sales, CSA certification preferred, at least three years in sales operations within construction/engineering, and fluent English (Arabic preferred).

Qualifications

• Bachelor’s degree in Engineering/Sales or equivalent.
• Certified Sales Associate (CSA) or equivalent is preferred.
• Minimum of 3 years of relevant experience in with sales operations in a construction/engineering organization.
• At least 2 years in positions of progressively increasing responsibilities.
• Fluent written and spoken English essential, Arabic preferred.

Responsibilities

• Review tender documents.
• Coordinate for collections of documents to submit to client.
• Prepare compliance, RFI, ELOG, quotations.
• Support for costing & estimation.
• Prepare contract form and get approval from FOD for booking.
• Also, support to prepare the documents for booking.
• Pre-qualification preparation.
• Material Submittal preparation.
• Creates record in CRM/Elog for new inquiries.
• Flash / booking forecast update.
• All other work-related support needed by MP sales manager.

Skills

Sales operations

English proficiency

Education

Bachelor's degree in Engineering/Sales or equivalent

Job description

Date Posted: 2026-07-22 Country: Saudi Arabia Location: Otis Elevator Company Saudi Arabia Ltd, 1st Floor, Tower A, Al Malga Business Center, Anas Bin Malik Street, Al Malga, Riyadh, Saudi Arabia

Role Overview The role holder is responsible for supporting the sales process for new equipment products across Otis – KSA including liaising with other teams and external suppliers to gather technical and commercial data for tender responses. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.

Key Responsibilities

• Review tender documents
• Coordinate for collections of documents to submit to client
• Prepare compliance, RFI, ELOG, quotations.
• Support for costing & estimation
• Prepare contract form and get approval from FOD for booking.
• Also, support to prepare the documents for booking.
• Pre-qualification preparation
• Material Submittal preparation.
• Creates record in CRM/Elog for new inquiries.
• Flash / booking forecast update
• All other work-related support needed by MP sales manager.

Minimum Qualifications

• Bachelor’s degree in Engineering/Sales or equivalent.
• Relevant certification such as Certified Sales Associate (CSA) or equivalent is preferred.
• Minimum of 3 years of relevant experience in with sales operations in a construction/engineering organization.
• At least 2 years in positions of progressively increasing responsibilities.
• Fluent written and spoken English essential, Arabic preferred.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

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Become a part of the Otis team and help us #Buildwhatsnext!

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We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.