Senior SuccessFactors Consultant - Recruiting & Onboarding

alfanar; Riyadh; On-site; SAR 180,000 - 260,000; Full time

Benefits offered by this job

Health insurance

Job summary

alfanar is a Saudi company with a broad portfolio across electrical products and digital solutions, seeking an HRIS/SuccessFactors specialist to manage incidents, optimize business processes, and document configurations. The role emphasizes delivering reliable HR systems aligned with best practices and facilitating effective end-user training.

The candidate will handle day-to-day system support, implement enhancements, and collaborate with stakeholders to translate requirements into robust HR

Qualifications

• Bachelor Degree in Information Mgmt. Sciences & Systems or Any relevant field.
• Work Experience 6 to 10 Years
• Technical / Functional Competencies HRIS Systems Applications Knowledge System Testing

Responsibilities

• Hold primary responsibility for managing and resolving incidents related to SuccessFactors modules, ensuring minimal disruption to HR operations.
• Receive, assess, and prioritize incident tickets across all SuccessFactors modules.
• Provide functional support for SAP Payroll and Time Management–related incidents.
• Investigate and diagnose technical issues, functional discrepancies, and data-related problems reported by end-users.
• Develop and implement effective solutions to resolve incidents efficiently, ensuring minimal system downtime.
• Ensure adherence to established Service Level Agreements (SLAs) for timely incident resolution.
• Support and optimize SuccessFactors modules to enhance business functionality and overall system performance, while maintaining a high level of customer satisfaction.
• Configure and customize relevant business areas to ensure system behavior aligns with defined business requirements and constraints.
• Prepare comprehensive test scripts and perform testing activities, including Unit Testing, System Integration Testing, Performance Testing, User Acceptance Testing, Regression Testing, and any client-specific testing procedures.
• Provide detailed Functional Specifications to the Technical Team for custom development requirements.
• Document configuration settings and prepare clear, detailed guidelines to enable other consultants to perform future modifications or repairs with accuracy and efficiency.

Skills

SuccessFactors

HRIS

Incident management

Documentation

Education

Bachelor degree in Information Mgmt. Sciences & Systems

Tools

SAP

Payroll

Job description

alfanar is a Saudi company with a broad portfolio across electrical products and digital solutions, seeking an HRIS/SuccessFactors specialist to manage incidents, optimize business processes, and document configurations. The role emphasizes delivering reliable HR systems aligned with best practices and facilitating effective end-user training.

The candidate will handle day-to-day system support, implement enhancements, and collaborate with stakeholders to translate requirements into robust HR