Senior Sales Advisor

Ceer; Riyadh; Vor Ort; SAR 90.000 - 150.000; Vollzeit

Zusammenfassung

Ceer Riyadh showroom seeks an accomplished Retail Sales Consultant to deliver a premium customer experience from inquiry to deal closure. You will guide customers through vehicle options, conduct test drives, prepare quotations, negotiate terms, and promote value-added products while maintaining brand standards.

Ideal candidates have a minimum of 4 years in automotive retail or customer-facing roles, with strong communication and CRM skills, and a track record of meeting sales targets within

Qualifikationen

• High School or Diploma in Business, Marketing, or related field.
• Minimum 4 years in automotive retail sales or customer-facing roles.
• Strong communication and customer-focused sales abilities.
• Ability to present vehicles, conduct test drives, and prepare quotations.

Aufgaben

• Deliver premium end-to-end customer experience from inquiry to handover.
• Identify customer needs and recommend suitable vehicles and add-ons.
• Lead showroom engagements and close retail sales per policies.
• Maintain CRM data, follow up, and build long-term relationships.
• Promote financing options, accessories, and software subscriptions.

Kenntnisse

Retail sales

Customer service

Negotiation

CRM

Test drives

Ausbildung

High School or Diploma in Business/Marketing

Jobbeschreibung

Job Purpose

This role is responsible for delivering exceptional customer experience within the showroom by providing professional sales consultation promoting CEER s products and services and achieving individual and showroom sales targets This role acts as the primary point of contact for retail customers guiding them through the vehicle purchase journey from initial inquiry to deal closure

Key Functional Responsibilities

• Deliver a seamless premium end-to-end customer experience from initial inquiry through vehicle handover
• acting as a trusted advisor and brand ambassador throughout the customer journey
• Lead customer engagements by identifying their needs
• presenting suitable vehicles and solutions
• conducting test drives
• preparing quotations
• negotiating terms and closing retail sales in line with company policies
• Serve as a subject matter expert on vehicles products financing options and emerging technologies
• translating complex technical information into customer-centric value propositions that support informed purchase decisions
• Build and maintain long-term customer relationships proactively managing follow-ups referrals repeat business opportunities and customer retention initiatives to drive sustainable sales growth
• Ensure all customer interactions align with CEER s brand standards and service excellence guidelines
• Achieve individual and showroom sales targets KPIs and conversion ratios
• Maintain accurate customer and sales pipeline data in CRM systems ensuring timely updates pipeline hygiene and adherence to lead response SLAs
• Ensure all sales documentation is completed accurately and submitted timely
• Maintain high showroom presentation standards ensuring vehicles are displayed and merchandised in line with brand and visual guidelines
• Adhere to company policies pricing guidelines and ethical sales practices ensuring full compliance with regulatory requirements and internal approval processes
• Manage and convert customer leads into vehicle sales opportunities
• Promote and sell value-added products and services including finance insurance accessories and software subscriptions
• Coordinate and conduct vehicle demonstrations and test drives for qualified prospects

Education

Education: High School or Diploma in Business, Marketing, or a related field.

Experience

Experience: 4 Years Minimum in automotive retail sales, customer-facing roles, or a relevant field.