L3 Sales Consultant (Jeddah - Retail Sales)

United Motors Group; Jeddah; On-site; SAR 60,000 - 90,000; Full time

Job summary

United Motors Group in Jeddah seeks a results-driven Sales Representative to show and sell new cars in our showroom. You will greet customers, explain features, discuss financing options, and guide buyers through the sale from presentation to delivery, while maintaining the brand's image and customer service standards.

Must have a university degree, at least two years in field sales, and fluency in English and Arabic to communicate with a diverse clientele.

Qualifications

• University degree required.
• Minimum 2 years in field sales.
• Excellent verbal and written communication skills.
• Good computer skills.
• Fluent in English and Arabic.
• Excellent interpersonal skills.

Responsibilities

• Meet and maintain monthly/annual sales targets.
• Greet potential customers while adhering to company policies and procedures for presentation dress code, cleanliness of work space and timekeeping; project and maintain the proper image of the Company and product.
• Use the Sales Kit throughout the selling process to ensure that the proper standards of presentation and process are followed.
• Determine customer needs and requirements for a particular vehicle.
• Agree with the customer on the type of vehicle required and support the recommendation by emphasizing the benefits of the vehicle.
• Maintain confidentiality in all aspects of the business as outlined in the Company’s policies and procedures.
• Maintain a warm, friendly, helpful, and enthusiastic attitude throughout the sales process.
• Check the system for vehicle availability
• Ensure full understanding of various financing packages, calculations, and documentation requirements
• Assist the customer in choosing the best financing option for them.
• Follow up on the approval for customer financing
• Initiate orders through approved sales guidelines
• Use the approved Customer Communication Schedule to ensure proper tracking after the sale is made
• Implement approved vehicle scheduling and delivery process
• Contact the customer three days after vehicle delivery to ensure customer satisfaction with the sale; remind him of first service visit and inform him that he may receive calls for survey purposes
• Ask for referrals for other potential customers

Skills

Verbal communication

Interpersonal skills

Bilingual English/Arabic

Computer skills

Education

University Degree

Job description

High-level Job Purpose Statement

Responsible for showing and selling new cars to people who visit the showrooms. As customer representatives greet arriving customers and make themselves available to answer questions; explain the features of different models and apprise shoppers of financing options and warranties.

Essential Duties and Responsibilities

Sales/ Sales Presentation

• Meet and maintain monthly/annual sales targets
• Greet potential customers while adhering to Company policies and procedures for presentation dress code, cleanliness of work space and timekeeping; project and maintain the proper image of the Company and product
• Use the Sales Kit throughout the selling process to ensure that the proper standards of presentation and process are followed
• Determine customer needs and requirements for a particular vehicle
• Agree with the customer on the type of vehicle required and support the recommendation by emphasizing the benefits of the vehicle
• Maintain confidentiality in all aspects of the business as outlined in the Company’s policies and procedures
• Maintain a warm, friendly, helpful, and enthusiastic attitude throughout the sales process

Sales Process

• Check the system for vehicle availability
• Ensure full understanding of various financing packages, calculations, and documentation requirements
• Assist the customer in choosing the best financing option for them.
• Follow up on the approval for customer financing
• Initiate orders through approved sales guidelines
• Use the approved Customer Communication Schedule to ensure proper tracking after the sale is made

Post Sale

• Implement approved vehicle scheduling and delivery process
• Contact the customer three days after vehicle delivery to ensure customer satisfaction with the sale; remind him of first service visit and inform him that he may receive calls for survey purposes
• Ask for referrals for other potential customers

Key Performance Indicators

KPI Value KPI Value Revenue GP% Volume

Profit/Discount Rate

Minimum Requirements for the Role

• Qualifications University Degree
• Experience 2 years’ minimum experience in field sales;
• Knowledge, Skills and Abilities
• Excellent verbal and written communication skills
• Good computer skills;
• Fluent in English and Arabic.
• Excellent interpersonal skills