Senior Consultant - Strategy, Operating Model & Performance

eSense; Riyadh; On-site; SAR 300,000 - 520,000; Full time

Job summary

eSense seeks a Senior Consultant to lead and deliver consulting workstreams across the Kingdom of Saudi Arabia, aligning solutions with Vision 2030, VRPs and regulatory requirements under project leadership.

The role involves diagnosing maturity, designing target operating models and governance, building service catalogs and KPI frameworks, and guiding junior staff while contributing to proposals and methodologies.

Qualifications

• Minimum 6 years in management consulting or organizational development, incl. 3 years in operating model or performance engagements.
• Experience with Saudi government entities and Vision 2030 programs.
• Expertise in strategic planning, operating model design, governance, service catalogs, and KPI frameworks.
• Familiar with EFQM and process modeling standards (BPMN, ARIS, Visio).
• Strong written and verbal communication in English; Arabic preferred.

Responsibilities

• Study mandates and link to Vision 2030 targets, VRPs, and sector strategies to define deliverables.
• Diagnose current maturity, conduct interviews, identify gaps and remediation priorities.
• Develop vision, objectives, priorities, and success measures aligned to national directions.
• Translate strategy into unit plans with initiatives, timelines, and resources.
• Design target operating models across services, governance, processes, data, and technology.
• Develop organizational structures, RACI, delegation, and escalation mechanisms.
• Create service catalogs, owners, eligibility, channels, and service levels.
• Build an integrated process architecture using APQC PCF.
• Analyze end-to-end processes, remove duplication, document procedures.
• Develop excellence frameworks and knowledge transfer plans.
• Design KPI dashboards with data sources, owners, baselines and targets.
• Support activation, piloting, training client teams, and knowledge transfer.
• Lead workstreams, review outputs, and report progress to PM.
• Contribute to proposals and bids with scope estimates while protecting client data.

Skills

Management consulting

Operating model design

Process architecture

KPI frameworks

Governance design

Stakeholder engagement

English proficiency

Education

Bachelor's degree in Business Administration/related field

Master's degree (plus)

Tools

APQC PCF

BPMN

ARIS

Visio

Job description

eSense seeks a Senior Consultant to lead and deliver consulting workstreams across the Kingdom of Saudi Arabia, aligning solutions with Vision 2030, VRPs and regulatory requirements under project leadership.

The role involves diagnosing maturity, designing target operating models and governance, building service catalogs and KPI frameworks, and guiding junior staff while contributing to proposals and methodologies.