Sales Supervisor - DRD - KSA Nationals

Arrow Food Group; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Arrow Food Group is seeking a Sales Supervisor to lead market development and field execution across the assigned territory in Saudi Arabia. You will drive growth by acquiring new accounts, ensuring proper merchandising, and resolving operational issues in collaboration with the sales team.

You will coach VSRs, monitor performance, and provide training and feedback while maintaining strong customer service and product presentation standards.

Qualifications

• Bachelor's degree in business administration, sales, marketing or a related field.
• Proven experience in field sales, preferably FMCG or route-to-market operations.
• Strong leadership, coaching, communication, negotiation and problem-solving skills.

Responsibilities

• Conduct market visits, identify opportunities, acquire targeted new accounts, and follow up on prospective customers.
• Ensure packages, Arrow execution, equipment, merchandising standards, and planograms are implemented per outlet classification.
• Accompany and evaluate each VSR in the field at least once every two weeks using the FAR.
• Coach team members, address development needs, deliver training, monitor progress, and provide recognition and feedback.
• Support delivery, account management, merchandising, and equipment deployment based on business size.

Skills

Leadership

Coaching

Communication

Negotiation

Problem solving

Field sales

Education

Bachelor's degree in business administration, Sales, Marketing, or related field

Job description

The Sales Supervisor leads market development, field execution, customer service, and sales team performance. The role focuses on growing accounts, maintaining merchandising standards, coaching VSRs, and resolving operational issues across the assigned territory.

Key Responsibilities

• Conduct market visits, identify opportunities, acquire targeted new accounts, and follow up on prospective customers.
• Ensure approved packages, Arrow execution, company equipment, merchandising standards, and planograms are implemented according to outlet classification.
• Accompany and evaluate each VSR in the field at least once every two weeks using the FAR.
• Coach team members, address development needs, deliver training, monitor progress, and provide recognition and feedback.
• Support delivery, account management, merchandising, and equipment deployment based on business size.
• Maintain a strong field presence to understand customer needs and promptly address execution gaps.
• Track sales team performance and lead structured problem-solving through the MIR and APR processes.

Qualifications & Skills

• Bachelor’s degree in business administration, Sales, Marketing, or a related field.
• Previous experience in field sales, preferably in FMCG or route-to-market operations.
• Strong leadership, coaching, communication, negotiation, and problem-solving skills.
• Ability to analyze sales performance, identify opportunities, and take corrective action.
• Good understanding of merchandising, planogram execution, outlet classification, and customer service.
• Ability to work extensively in the field and manage priorities across an assigned territory.