Sales Section Supervisor - TT

Nestle SA

Eastern Province

On-site

SAR 180,000 - 240,000

Full time

2 days ago
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Job summary

Al Manhal Water Factory Nestl Waters KSA in Dammam is seeking a Sales Section Supervisor to oversee daily retail sales and in-store execution within the assigned territory. You will coach the field team, maintain outlet relationships, coordinate stock and collections, and report performance to the Retail Section Head.

The role requires a Bachelor's degree and 3–5 years in retail FMCG sales, with proficiency in Excel and sales reporting.

Qualifications

  • Bachelor's degree in Business, Sales, Marketing or related field or equivalent experience.
  • Typically 3-5 years in retail FMCG sales with field team coordination experience.
  • Experience in outlet coverage, merchandising, customer service and collections.
  • English plus Arabic is advantageous for local interactions.
  • Proficiency in Excel and sales reporting/order-management systems.
  • Ability to travel across the assigned territory and manage competing priorities.

Responsibilities

  • Deliver approved sales targets and translate plans into daily priorities.
  • Monitor sales by outlet and product; identify gaps and actions.
  • Escalate pricing or trading-term changes for approval.
  • Supervise field coverage, routes, and visits; ensure compliance with pricing and merchandising.
  • Follow up orders, deliveries, stock, and collections with Supply Chain/Finance.
  • Maintain outlet relationships and resolve routine service issues with internal teams.
  • Lead promotions execution, brief teams, and report results.

Skills

English
Customer service
Sales planning
Team supervision
Excel
Sales reporting
Order management systems

Education

Bachelor's degree in Business, Sales, Marketing or related field

Job description

Position Title

Sales Section Supervisor - TT

Department

Sales

Company

Al Manhal Water Factory Nestl Waters KSA

Location

Al Manhal Water Factory -Dammam

Main Purpose of Job

Supervise daily retail sales and in-store execution within the assigned territory to deliver approved sales distribution and service objectives Coach the field team maintain outlet relationships coordinate stock and collections and report performance and exceptions to the Retail Section Head within approved policies

Key Responsibilities
  • Deliver approved sales targets
  • Translate the Section Head s plan into daily and weekly team priorities
  • monitor sales by outlet and product
  • identify gaps and implement agreed corrective actions
  • Escalate pricing or trading-term changes for approval
  • Supervise field coverage and retail execution
  • Assign approved routes and visit plans
  • verify productive calls product availability shelf displays and compliance with approved prices and merchandising standards
  • Coordinate product availability and collections
  • Follow up orders and deliveries with Supply Chain
  • monitor out-of-stocks near-expiry stock returns and overdue invoices with Finance
  • Escalate credit holds and exceptions do not approve credit-limit changes
  • Maintain outlet relationships
  • Conduct joint customer visits resolve routine service issues with internal teams follow up complaints and upscale unresolved issues or requests outside delegated authority to the Section Head
  • Execute approved promotions Brief the team and outlets coordinate promotional stock and materials check implementation and report results Recommend improvements without committing unapproved discounts spending or customer terms
  • Coach and supervise the assigned team Hold daily briefings and regular field coaching monitor attendance productivity product knowledge and safe working practices Recommend development and performance actions to the Section Head in coordination with HR
  • Report performance and market intelligence Submit accurate sales stock collection and competitor updates highlight risks propose actions and track closure of agreed actions with the Retail Section Head
Key Experiences
  • Bachelor s degree in Business Sales Marketing or a related field or equivalent relevant experience
  • Typically 3-5 years in retail FMCG sales including experience coordinating or supervising a field team
  • Practical experience in outlet coverage merchandising customer service and collections follow-up
  • Working proficiency in English Arabic is an advantage for local customer interaction
  • Proficiency in Excel and sales reporting order-management systems
  • Ability to travel across the assigned territory and manage competing field priorities
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