Position Title
Sales Section Supervisor - TT
Department
Sales
Company
Al Manhal Water Factory Nestl Waters KSA
Location
Al Manhal Water Factory -Dammam
Main Purpose of Job
Supervise daily retail sales and in-store execution within the assigned territory to deliver approved sales distribution and service objectives Coach the field team maintain outlet relationships coordinate stock and collections and report performance and exceptions to the Retail Section Head within approved policies
Key Responsibilities
- Deliver approved sales targets
- Translate the Section Head s plan into daily and weekly team priorities
- monitor sales by outlet and product
- identify gaps and implement agreed corrective actions
- Escalate pricing or trading-term changes for approval
- Supervise field coverage and retail execution
- Assign approved routes and visit plans
- verify productive calls product availability shelf displays and compliance with approved prices and merchandising standards
- Coordinate product availability and collections
- Follow up orders and deliveries with Supply Chain
- monitor out-of-stocks near-expiry stock returns and overdue invoices with Finance
- Escalate credit holds and exceptions do not approve credit-limit changes
- Maintain outlet relationships
- Conduct joint customer visits resolve routine service issues with internal teams follow up complaints and upscale unresolved issues or requests outside delegated authority to the Section Head
- Execute approved promotions Brief the team and outlets coordinate promotional stock and materials check implementation and report results Recommend improvements without committing unapproved discounts spending or customer terms
- Coach and supervise the assigned team Hold daily briefings and regular field coaching monitor attendance productivity product knowledge and safe working practices Recommend development and performance actions to the Section Head in coordination with HR
- Report performance and market intelligence Submit accurate sales stock collection and competitor updates highlight risks propose actions and track closure of agreed actions with the Retail Section Head
Key Experiences
- Bachelor s degree in Business Sales Marketing or a related field or equivalent relevant experience
- Typically 3-5 years in retail FMCG sales including experience coordinating or supervising a field team
- Practical experience in outlet coverage merchandising customer service and collections follow-up
- Working proficiency in English Arabic is an advantage for local customer interaction
- Proficiency in Excel and sales reporting order-management systems
- Ability to travel across the assigned territory and manage competing field priorities