Sales Manager

Accorhotel; Eastern Province; On-site; SAR 180,000 - 300,000; Full time

Job summary

Accorhotel in Saudi Arabia seeks an experienced Hotel Sales professional to drive corporate accounts and new business for Sofitel Al-Khobar. You will analyze local market trends, develop client relationships, and negotiate competitive packages.

You will coordinate with reservations, accounting, and other departments to ensure superb service. The role requires strong negotiation, communication, and account management skills, plus a track record of meeting sales targets in a luxury hotel

Qualifications

• Minimum 3–5 years of hotel sales experience in a 4- or 5-star environment.
• Proven ability to achieve targets and generate new business.
• Strong knowledge of corporate accounts and hotel sales practices.

Responsibilities

• Analyze local market trends and competitor activity to identify leads.
• Develop customer accounts and travel within the local area to drive business.
• Negotiate room rates and packages with corporate clients.
• Attend sales events and manage lead reporting for the Director of Sales.
• Maintain up-to-date account information in the CRM and produce timely reports.
• Prospect new accounts and convert them into producing accounts for Sofitel Al-Khobar.
• Coordinate with internal departments to ensure superb guest service.

Skills

Sales

Account management

Negotiation

Communication

Networking

CRM

Education

Bachelor's degree in Hospitality Management

Business Administration

Job description

Main Duties

Analysis local market trends and competitor activity to identify business leads Implements sales action plans related to market areas Develop customer accounts and travel within the local area to drive business to increase market customer share in all revenue streams Negotiate room rates packages with corporate clients Attend Sales Events as and when required Produce accurate and timely reports that meet the needs of the Director of Sales Corporate including the reporting of appointments calls made and business lead Maintain valid call objectives and relevant action plans for each key account key prospect and ensure all follow up is done in timely manner Proactively prospecting new accounts for Sofitel Al-Khobar and follow the sales process through to convert into producing accounts Take personal responsibility to ensure that all accounts are properly updated in the system and that the system is utilized to its full capacity Maintain up-to-date activity and rate information for each account Answer customer queries in a prompt and professional mannerConduct daily sales calls Understand and be in a position to action any group and event enquiry and ensure accurate hand over for follow up to Inspired Meeting team To actively support both the Assistant Sales Manager and Sales Co-coordinator to carry out their roles effectively i.e. by ensuring there are enough sales kits available for the week etc Communicating client requirements in a timely and accurate manner to all internal departments as required ensuring delivery of superior guest service Ensure accurate follow up and communication both internally to reservations and accounting departments and confirmation to client Ensure property rates sheets are accurate at all times Communicate any obstacles to completing action plans to Director of Sales - Leisure To arrange and manage familiarization educational trips in line with business needs Entertain clients and potential clients in hotel outlets to showcase our property and special Savoir Faire

Other Duties

To assist in the building of an efficient Corporate Sales team by taking an active interest in their welfare safety and development To maintain good relationships with their colleagues and all other departments To report duty punctually wearing the correct uniform attire and nametag at all times To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards To provide a friendly courteous and professional service at all times To ensure that the correct standards and methods of service are maintained as stated in the Hotel and Department Operations Manual To ensure that the Department s operational budget is strictly adhered to and that all costs are controlled and expenditures approved To ensure that you read and understand the hotel s Ambassador Handbook and adhere to the hotel s rules and regulations and in particular the policies and procedures relating to Fire Hygiene Health and Safety To comply with local legislation and be conversant and act in accordance with any such matters relating to your department To respond to any changes in the department as dictated by the needs of the industry brand or hotel To be flexible and to carry out any other reasonable duties and responsibilities within the job capability as assigned including redeployment to alternative departments areas if required to meet business demands and guest service needs To attend trainings and meetings as and when required To assess situations and to be able to react accordingly through analysis and perspective

Company Description

Bachelor's degree in Hospitality Management, Business Administration, Sales and Marketing, or a related field.Minimum of 3 5 years of experience in hotel sales, preferably within a 4- or 5-star hotel environment.Proven track record of achieving sales targets and generating new business.Strong knowledge of the hospitality industry, corporate accounts, and hotel sales practices.Excellent communication, presentation, negotiation, and relationship-building skills.Strong business development, networking, and account management capabilities.Proficiency in Microsoft Office and familiarity with hotel sales systems or CRM platforms.Ability to analyze sales performance, prepare forecasts, and identify revenue opportunities.Excellent command of English; additional languages are an advantage.Professional appearance, a proactive attitude, and the ability to work independently and as part of a team.