Sales Manager at Frasers Hospitality UK

Frasers Hospitality UK; Riyadh; On-site; SAR 180,000 - 280,000; Full time

Job summary

Fraser Suites Riyadh is seeking a Sales Manager to drive corporate and group business within the GCC region, building and sustaining key accounts while coordinating with hotel departments to deliver exceptional service.

You will develop account plans, manage client databases, and participate in industry events to generate opportunities for Fraser Suites Riyadh. Strong English skills and 24x7 hospitality experience are essential.

Qualifications

• Bachelor of Science in Administration or Hotel Management is beneficial.
• Tertiary qualifications relevant to Marketing or Sales would be an advantage.
• Previous hotel sales experience in an internationally recognised hotel chain at managerial level within the GCC market.
• Current/previous responsibility for key accounts and new business generation in premium markets.
• Demonstrated ability to manage tasks through to conclusion.
• Ability to lead presentations, conduct negotiations and close deals.
• High proficiency in English (oral and written).
• Highly organized, able to coordinate others and manage multiple projects.
• Knowledge of hotel PMS (HIS, Opera) and related software would be advantageous.
• Adaptable to demands of a 24x7 hotel environment.
• Ability to meet deadlines and maintain composure.

Responsibilities

• Procure and retain clients for the hotel according to sales and marketing strategies and budgets.
• Develop and implement Key Account Management Plans.
• Maintain and update client database with sales calls and information.
• Produce familiarization and entertainment programs for identified accounts.
• Coordinate with hotel departments to ensure high service quality.
• Monitor booking patterns and room night productivity.
• Stay aware of industry trends and market factors impacting results.
• Collaborate with Reservations and Sales team for leads and opportunities.
• Participate in industry trade shows and promotions.
• Prepare reports for Director of Sales and Marketing or General Manager.

Skills

Presentation skills

Negotiation

Account management

English language proficiency

Education

Bachelor of Science in Administration or Hotel Management

Marketing or Sales qualifications

Tools

HIS

Opera

Microsoft Word

Microsoft Excel

PowerPoint

Job description

About The Role

Role: Sales Manager

Salary: Competitive Salary \& Benefits

Location: Fraser Suites - Riyadh

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader.

As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa.

A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive.

Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

What you'll be doing as a Sales Manager:

• Procure and retain clients on behalf of the hotel according to the business's sales and marketing strategies, market segments and geographical zones, and to achieve or exceed sales and revenues budgets.
• Develop and implement Key Account Management Plans in conjunction with Fraser Suites Riyadh business plan.
• Maintain and regularly update database including details of sales calls and client information as per company guidelines.
• Produce and conduct familiarization & entertainment programs for Fraser Suites Riyadh for identified target accounts.
• Communicate with other hotel departments to ensure superior quality service delivery to all customers.
• Maintain detailed awareness of booking patterns, room night productivity, cancellations and any other factors that may impact results.
• Maintain strong awareness of and take proactive measures in response to industry trends, economic factors, seasonality, competitor activity and other external events that may impact results.
• Liaise closely with the Reservations, Sales Administrator and Sales Executives for lead generation and potential business opportunities.
• Participate in industry trade shows, events and promotions as required.
• Prepare any other reports required by the Director of Sales and Marketing or General Manager.

What we're looking for:

• Bachelor of Science in Administration or Hotel Management degree is beneficial.
• Tertiary qualifications relevant to Marketing or Sales would be an advantage.
• Previous experience within a hotel sales environment in an internationally recognised hotel chain at managerial level within the GCC market.
• Current/previous responsibility for key accounts and new business generation in premium markets.
• Demonstrated ability to manage own and others' tasks through to conclusion.
• Ability to lead presentations, conduct effective negotiations and close deals.
• High proficiency in English language oral and written skills
• Highly organized, able to coordinate the efforts of others and manage multiple assignments and projects.
• Knowledge of hotel PMS (HIS, Opera) and other industry related software programs would be advantageous.
• Effective problem-solving skills.
• Adaptable to and plans for the demands of a 24x7 hotel environment.
• Ability to work to deadlines and maintain composure at all times.
• Competent Word, Excel, PowerPoint and software packages.