Job Purpose
To generate new business maintain existing customer relationships promote printer consumables and printing solutions achieve sales targets and increase market presence through regular customer visits and business development activities
Pre requisites
are as follows Experience Minimum 2 years experience in sales and related segment
Key Responsibilities
- Actively generate and qualify new customer leads
- via field visits phone calls referrals walk-ins and digital channelsVisit existing and potential customers daily
- Understand customers printing needs and recommend appropriate consumables and accessories
- Present product features benefits and demonstrate value based on usage
- Close sales and meet monthly quarterly individual targets
- Handle customer inquiries objections and returns exchanges professionally
- Maintain accurate customer data and sales records in CRM or sales tools
- Follow-up on pending leads and orders and drive repeat purchase behavior
- Good command over English and Arabic additional languages are appreciatedCoordination with back office and Technical Support team
Skills Competencies
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to sell based on product knowledge and customer needsPersuasive negotiation and closing abilitiesBasic digital literacy
- CRM
- mobile sales tools
- email
- Self-motivated with a focus on targets and results
Market Intelligence
- Monitor competitor pricing and activities
- Report market trends and customer feedback
- Identify opportunities for new products and services
- Gather information on upcoming projects
Collections Credit Control
- Follow up on outstanding payments
- Coordinate with finance for customer account reconciliation
- Ensure customers adhere to agreed credit terms
Daily Activity Targets
- Customer Visits 7-10
- New Customer Visits 2
- Follow-up Calls 10-15
- Quotations Issued 3-5
- Collections Follow-up Daily
- New Leads Generated 10 per week
Minimum: Diploma / Bachelor’s degreeExperience: 2–3 years in retail / B2C sales / field sales — experience in printers/IT peripherals is a plus
What Success Looks Like in This Role
- Meets or exceeds monthly sales targets
- Builds strong relationships with customers and drives repeat sales
- Maintains accurate CRM and Sales Activity Records
- Promotes product knowledge and positions consumables effectively
- Delivers excellent after-sales support and customer satisfaction