Sales Engineer

castolin; Dammam; On-site; SAR 150,000 - 240,000; Full time

Job summary

Castolin is seeking a driven industrial sales professional to manage and grow a designated territory in Saudi Arabia. You will develop new customers and deepen relationships with existing accounts by identifying maintenance problems, wear-related applications, and repair opportunities.

The role involves conducting site visits, preparing technical proposals, delivering product demonstrations, and coordinating the full sales cycle from quotation to payment collection.

Qualifications

• Bachelor's Degree/Diploma in Mechanical Engineering or related technical discipline.
• Minimum 4–5 years of B2B industrial sales / technical sales experience.
• Experience in maintaining relationships with industries such as cement, mining, steel, power, oil & gas, petrochemical, fabrication, quarrying and heavy industry is advantageous.

Responsibilities

• Manage the complete sales cycle from lead generation to order follow-up, delivery coordination and payment collection.
• Develop new customers and expand business with existing accounts by identifying maintenance problems and repair opportunities.
• Conduct regular customer/site visits to understand applications, maintenance requirements and operational challenges.

Skills

B2B sales

Technical sales

Account management

Product demonstrations

CRM

MS Office

Education

Bachelor's/Diploma in Mechanical Eng

Job description

• Manage sales and marketing activities for Maintenance & Repair consumables, welding consumables and equipment, wear protection, repair and coating products within the assigned territory.
• Develop new customers and expand business with existing accounts by identifying maintenance problems, wear-related applications and repair opportunities.
• Conduct regular customer/site visits to understand applications, maintenance requirements, operational challenges and potential areas for product introduction.
• Develop technically and commercially suitable solutions based on customer requirements and prepare technical proposals, quotations and product recommendations.
• Generate new applications and conduct product demonstrations, application trials and field evaluations to support business development.
• Conduct technical seminars, product presentations, demonstrations and training programs for customers, distributors and sales teams.
• Manage the complete sales cycle, including lead generation, opportunity development, quotation, negotiation, order follow-up, delivery coordination and payment collection.
• Develop and maintain strong relationships with maintenance, engineering, production, procurement and management personnel at customer organizations.
• Work closely with distributors to develop the market, identify new opportunities, maintain adequate stock levels and improve sales coverage.
• Coordinate with the supply center, logistics team and distributors regarding product availability, inventory, order processing, shipment and delivery.
• Support the development and training of the local distributor and/or sales force to improve technical and commercial capabilities.
• Ensure timely follow-up and collection of outstanding/overdue payments from direct customers and distributors.
• Maintain accurate records of customer visits, applications, trials, opportunities, quotations, orders and sales activities.
• Prepare and submit regular sales reports, forecasts, opportunity pipelines and market updates within defined timelines.
• Monitor competitor activities, pricing, market developments and customer requirements and provide relevant feedback to management.
• Ensure technical applications, trial results, procedures and customer success cases are properly documented.
• Achieve assigned sales, gross margin, new-customer development and payment-collection targets.

Education: Bachelor’s Degree/Diploma in Mechanical Engineering, Production Engineering, Metallurgy, Welding Engineering or a related technical discipline.

Experience: Minimum 4–5 years of B2B industrial sales / technical sales experience, preferably in one or more of the following areas:

• Maintenance & Repair welding
• Welding consumables and equipment
• Hardfacing and wear protection
• Industrial coatings
• Repair and maintenance solutions
• Industrial maintenance products

Experience dealing with industries such as cement, mining, steel, power, oil & gas, petrochemical, fabrication, quarrying and general heavy industry will be an advantage.

Required Skills & Competencies

• Strong technical understanding of industrial maintenance and repair applications.
• Ability to identify customer problems and convert them into technical sales opportunities.
• Good understanding of welding processes, consumables, wear mechanisms and/or industrial coating applications.
• Strong B2B sales, negotiation and account-management skills.
• Ability to conduct product demonstrations and technical presentations independently.
• Good customer relationship and distributor-management skills.
• Commercial awareness with the ability to manage quotations, pricing and margins.
• Strong follow-up skills, particularly for sales opportunities and payment collection.
• Ability to work independently and manage an assigned sales territory.
• Good communication, presentation and interpersonal skills.
• Proficiency in MS Office, Excel, PowerPoint and CRM/sales reporting systems.
• Willingness to travel extensively for customer visits, site trials, distributor development and business development activities.