Restaurant Supervisor

Hafawah Hotels & Resort; Medina; On-site; SAR 67,000 - 100,000; Full time

Job summary

Hafawah Hotels & Resort in Medina is seeking a Restaurant Supervisor to oversee daily operations and lead the restaurant team. You will ensure service quality, maintain hygiene standards, and coordinate staff schedules while addressing customer feedback.

The role requires strong communication, reliability, and the ability to work under pressure in a bustling hospitality setting.

Qualifications

• Minimum 2 years of experience in the restaurant industry.
• Experience in supervision or team leadership.
• Strong communication and team management skills.
• Ability to work under pressure and solve problems effectively.
• Professional attitude, reliability, and customer-service skills.
• Experience with restaurant POS/operational systems is a plus.

Responsibilities

• Supervise daily restaurant operations and team workflow.
• Ensure high service quality and customer satisfaction.
• Maintain hygiene, safety, and quality standards.
• Assign tasks and monitor staff performance and schedules.
• Handle customer feedback and complaints professionally.
• Monitor inventory and operational requirements in coordination with management.

Skills

Team leadership

Communication skills

Customer service

Problem solving

Tools

POS systems

Job description

• * Supervise daily restaurant operations and team workflow.
• * Ensure high service quality and customer satisfaction.
• * Maintain hygiene, safety, and quality standards.
• * Assign tasks and monitor staff performance and schedules.
• * Handle customer feedback and complaints professionally.
• * Monitor inventory and operational requirements in coordination with management.

Requirements

• * Minimum 2 years of experience in the restaurant industry.
• * Previous experience in supervision or team leadership.
• * Strong communication and team management skills.
• * Ability to work under pressure and solve problems effectively.
• * Professional attitude, reliability, and customer-service skills.
• * Experience with restaurant POS/operational systems is a plus.