RESTAURANT SUPERVISOR

Kerten Hospitality; Saudi Arabia; On-site; SAR 78,120 - 111,600; Full time

Benefits offered by this job

Competitive compensation

Career growth opportunities

Inclusive environment

Job summary

Kerten Hospitality is seeking a Supervisor to support the Restaurant Manager in ensuring smooth operations across all dining outlets. In this role, you will oversee service teams, uphold service standards, and ensure compliance with hygiene and safety regulations.

The ideal candidate has previous supervisory experience in Food & Beverage, strong leadership skills, and is fluent in English. A competitive compensation package and career growth opportunities are offered within a collaborative environment.

Qualifications

• Previous experience in a supervisory role within Food & Beverage operations.
• Good knowledge of restaurant operations, POS systems, and basic administrative tools.
• Fluent in English; Arabic is an advantage.

Responsibilities

• Supervise service teams to ensure smooth, efficient operations and high-quality guest experiences.
• Ensure adherence to Kerten Hospitality service standards, hygiene, and safety regulations.
• Coordinate with kitchen and bar teams to ensure timely and accurate service delivery.
• Monitor guest satisfaction, handle feedback, and resolve issues promptly and professionally.
• Assist in managing inventory, stock levels, and supplier coordination.
• Support staff scheduling, task allocation, and shift supervision.
• Maintain cleanliness, presentation, and overall ambiance of the restaurant.
• Ensure proper opening and closing procedures are followed.
• Drive service excellence and support continuous improvement initiatives.

Skills

Supervisory experience in Food & Beverage

Knowledge of restaurant operations

Strong communication skills

Leadership skills

Detail-oriented and service-driven

Fluency in English

Knowledge of POS systems

Job description

About the Role

Support the Restaurant Manager in overseeing daily operations across all dining outlets.

Key Responsibilities

• Supervise service teams to ensure smooth, efficient operations and high‑quality guest experiences.
• Ensure adherence to Kerten Hospitality service standards, hygiene, and safety regulations.
• Coordinate with kitchen and bar teams to ensure timely and accurate service delivery.
• Monitor guest satisfaction, handle feedback, and resolve issues promptly and professionally.
• Assist in managing inventory, stock levels, and supplier coordination.
• Support staff scheduling, task allocation, and shift supervision.
• Maintain cleanliness, presentation, and overall ambiance of the restaurant.
• Ensure proper opening and closing procedures are followed.
• Drive service excellence and support continuous improvement initiatives.

Experience & Skills

• Previous experience in a supervisory role within Food & Beverage operations.
• Good knowledge of restaurant operations, POS systems, and basic administrative tools.
• Strong communication, leadership, and team coordination skills.
• Detail‑oriented with a hands‑on, service‑driven approach.
• Fluent in English; Arabic is an advantage.

Joining Our Team Means

• Competitive compensation tailored to your experience.
• Career growth opportunities within our dynamic organization.
• Inclusive environment that encourages collaboration.
• Shared purpose: working with passionate people who live our values every day.