Residential Community Administrator

Azure; Riyadh Region; On-site; SAR 60,000 - 90,000; Full time

Job summary

Azure, a premium lifestyle experience provider for residential communities in Riyadh, seeks an organized Residential Community Administrator to support daily administrative and operational activities. You will ensure smooth office operations, maintain accurate records, and coordinate between residents, management, and service teams to deliver a high-quality resident experience.

The role focuses on handling administrative tasks, resident requests, service follow-ups, and documentation, while

Qualifications

• Diploma or bachelor’s degree in Business Administration or a related field.
• 2–5 years of experience in administration, customer service, front office, or residential/hospitality operations.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Strong written and verbal communication in English; Arabic is an advantage.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced operational environment.

Responsibilities

• Provide daily administrative support and document management.
• Coordinate with residents and service teams to address requests.
• Track and follow up on requests with maintenance, housekeeping, security, etc.
• Maintain records of residents, occupancy, contracts, and reports.
• Prepare daily and periodic operational reports and status trackers.
• Communicate between community management, residents, head office and departments.
• Support document control, forms, approvals, and notices.
• Assist with operational arrangements and resident communications.
• Ensure compliance with Azure policies and confidentiality.
• Deliver courteous, professional customer service to residents and visitors.

Skills

Communication

Multitasking

Organizational skills

Microsoft Office

Education

Bachelor’s degree in Business Administration

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Job Description – Residential Community Administrator

Azure is a premium lifestyle experience provider managing residential communities in Riyadh, offering quality living experiences through well-maintained properties and resident-focused services.

Role Purpose

To support the daily administrative and operational activities within the residential community, ensuring smooth office operations, accurate records, and timely coordination between residents, management, and service teams to deliver a high-quality resident experience.

Key Responsibilities

• Administrative Support: Handle daily administrative tasks, correspondence, filing, data entry, and document management within the residential community.
• Resident Coordination: Receive and follow up on residents’ requests and inquiries, ensuring timely coordination with the relevant teams.
• Service Request Follow-up: Coordinate with maintenance, housekeeping, security, and other service teams to track requests and ensure proper closure.
• Records Management: Maintain accurate records of residents, unit occupancy, contracts, reports, and other community-related documentation.
• Reporting: Prepare daily and periodic administrative reports, operational updates, and status trackers as required by community management.
• Communication: Act as a coordination point between the community management office, residents, head office, and relevant departments.
• Document Control: Support the preparation, organization, and tracking of forms, approvals, notices, and other official documents.
• Operational Support: Assist the community management team with daily activities, resident communications, and operational arrangements.
• Compliance: Follow Azure’s policies, procedures, and confidentiality requirements while ensuring accurate and professional handling of information.
• Customer Service: Maintain a professional and service-oriented approach when dealing with residents, visitors, and internal stakeholders.

Qualifications & Experience

• Diploma or bachelor’s degree in Business Administration or a related field.
• 2–5 years of experience in administration, customer service, front office, or residential/hospitality operations.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Strong written and verbal communication skills in English; Arabic is an advantage.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced operational environment.