Regional Retail Leader – Remote & Flexible Hybrid Growth

Chalhoub Group; Riyadh; Hybrid; SAR 300,000 - 540,000; Full time

Benefits offered by this job

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Job summary

Chalhoub Group is seeking a Regional Retail Manager to drive regional retail goals, budgets, and commercial targets aligned with brand strategy across multiple stores. You will manage local networks, lead regional and local teams, and ensure excellence in retail performance.

The role requires strong leadership, English fluency, and deep knowledge of retail operations and Excel-driven planning. Join a dynamic team delivering omnichannel luxury experiences in the Middle East.

Qualifications

• Minimum 3 years of regional retail management experience.
• Fluent in English.
• Good knowledge of Microsoft Excel.
• Strong communication skills.

Responsibilities

• Set up targets by segments of key customers per-store to Area Sales Managers and monitor performance vs. targets.
• Ensure that annual and monthly sales targets per store are properly distributed to Area Sales Managers and communicated on time.
• Approve action plan to improve store top line and gross margin proposed by Area Sales Managers.
• Propose KPIs to be added to overall Retail’s menu of manageable and simple drivers for store staff line targets.
• Approve exceptional commercial discounts to customers as per thresholds, in specific cases.
• Propose topline and margin targets for budget of existing stores.
• Ensure that store topline developed during budget are accurate, achievable, challenging and meet management’s requests.
• Contribute to sell thru and gross margin assumptions for purchase budget by providing accurate data per store.
• Provide accurate assumptions regarding monthly seasonality of turnover per store.
• Ensure that new store topline targets developed during IRR are accurate, achievable, challenging and meet management’s requests.
• Monitor results of first 6 months of operations for new stores by building-up monthly target setting and assessment with Area Sales Managers.
• Propose remedial plan before store closure and phasing out plan during closure.
• Approve remedial plan for underperforming stores.
• Monitor that store operations are executed as per the Group’s guidelines.
• Monitor Shop Expenses to not exceed the budget.
• Ensure new product launches or new season collections are properly explained to Area Sales Managers.
• Organize Pre-Buying and Post-Buying sessions with buying team and participate to sessions in the countries.
• Monitor that stock discrepancies and other variances in stores are kept at a minimum.
• Validate commission schemes for Store Managers.
• Act as a coordinator between store network and back-office for smooth execution of activities.
• Ensure smooth coordination with Buying Team and provide data to Regional Marketing Team on promotions.
• Assign individual objectives for employee performance management purposes, manage performance, empower team, and provide feedback.

Skills

Fluent in English

Strong communication skills

3+ years regional retail management

Tools

Microsoft Excel

Job description

Chalhoub Group is seeking a Regional Retail Manager to drive regional retail goals, budgets, and commercial targets aligned with brand strategy across multiple stores. You will manage local networks, lead regional and local teams, and ensure excellence in retail performance.

The role requires strong leadership, English fluency, and deep knowledge of retail operations and Excel-driven planning. Join a dynamic team delivering omnichannel luxury experiences in the Middle East.