E‑Commerce Operations Specialist — Luxury Retail (Remote)

Chalhoub Group; Jeddah; On-site; SAR 120,000 - 160,000; Full time

Job summary

Chalhoub Group leads luxury retail in the Middle East, driving experiences across fashion, beauty, jewellery, watches, eyewear, and lifestyle. This role oversees daily operations of brand websites and retailer e-commerce channels, ensuring accurate product info, efficient fulfillment, reliable reporting, and a seamless client experience.

The candidate must be highly organized, proactive, and accountable, with strong coordination and attention to detail to resolve issues and maintain smooth

Qualifications

• Order management, payments handling, and client support.
• Website and product information management responsibilities.
• Warehouse coordination and replenishment activities.
• Samples and client gifting processes.
• Sales reporting and performance monitoring responsibilities.
• Managing expenses and purchase orders.
• Website testing and continuous improvement initiatives.

Responsibilities

• Order Management, Payments & Client Support.
• Website & Product Management.
• Warehouse Coordination & Replenishment.
• Samples & Client Gifting.
• Sales Reporting & Performance Monitoring.
• Expenses & Purchase Orders.
• Website Testing & Continuous Improvement.

Skills

Order Mgmt

Payments & Support

Website Management

Warehouse Coordination

Samples & Gifting

Sales Reporting

Expenses & POs

Website Testing

Job description

Chalhoub Group leads luxury retail in the Middle East, driving experiences across fashion, beauty, jewellery, watches, eyewear, and lifestyle. This role oversees daily operations of brand websites and retailer e-commerce channels, ensuring accurate product info, efficient fulfillment, reliable reporting, and a seamless client experience.

The candidate must be highly organized, proactive, and accountable, with strong coordination and attention to detail to resolve issues and maintain smooth