QA&QC Engineer

Dussmann-Ajlan & Bros; Riyadh Region; Remote; SAR 180,000 - 280,000; Full time

Job summary

Dussmann Ajlan & Bros invites applications for a QA/QC Engineer role, focused on monitoring FM service quality across projects in Saudi Arabia. The incumbent will lead the QA/QC plan, update policies, and drive document control, audits and corrective actions to meet contractual requirements.

The candidate should have 7+ years in Middle East FM, including consultancy/FMMA leadership, strong communication, and certifications such as CFM/FMP/PMP.

Qualifications

• Monitor the quality of FM services through inspections and reports.
• Develop and maintain the QA/QC plan per contract requirements and client expectations.
• Prepare and update FM policies, SOPs, and ad hoc reports for the client.
• Create standard templates, checklists and review criteria for consistency.

Responsibilities

• Review monthly deliverables for accuracy and compliance.
• Manage deliverable submissions and coordinate client responses and approvals.
• Conduct quality audits of consultancy services and deliverables.
• Audit FM service providers’ activities against contract requirements and SLAs.
• Validate KPI and SLA data with supporting evidence.
• Raise and close non-conformity reports with corrective actions.
• Analyze recurring quality issues and coordinate root cause investigations.
• Prepare audit schedules prioritizing critical services and commitments.
• Coordinate technical reviews before issuing reports and deliverables.
• Control document revisions and distribution of current approved documents.
• Investigate quality-related client complaints and track resolution.
• Provide quality awareness training to teams on approved procedures.
• Support audits by providing records and coordinating corrective actions.
• Lead quality review meetings and recommend improvements.

Skills

Quality Management

Communication

Project coordination

FM knowledge

Education

Bachelor's degree in Electrical/Electronics/Mechanical

CFM/FMP/PMP or similar certification

Job description

Dussmann Ajlan & Bros is pleased to announce a new career opportunity for the position of

QA&QC Engineer, Anywhere in Saudi Arabia.

Description:

• Monitor the quality of FM services through inspections and reviews, and report findings, non-conformities and recommendations for improvement.
• Develop, implement and maintain the project quality assurance and quality control plan in line with contractual requirements and client expectations.
• Prepare, review and update FM policies, procedures, standard operating procedures and ad hoc reports requested by the client within the contracted scope.
• Develop standard templates, checklists and document review criteria to maintain consistent quality across project sites and disciplines.
• Review monthly deliverables for accuracy, completeness, supporting evidence and compliance with contractual requirements before submission to the client.
• Manage deliverable submissions, coordinate responses to client comments, update documents and follow up to obtain formal client approvals.
• Conduct quality audits of FM consultancy services, reports and deliverables to verify compliance with the agreed scope, approved procedures and quality requirements.
• Audit the quality of FM service providers’ activities against contractual requirements, agreed service levels and approved procedures.
• Validate quality-related performance data and supporting evidence used in KPI and SLA assessments and management reports.
• Raise and maintain non-conformity reports, assign corrective actions with responsible owners and due dates, and verify effective closure.
• Analyze recurring quality issues, coordinate root cause investigations and recommend corrective actions to prevent recurrence.
• Prepare and maintain audit and inspection schedules, prioritizing critical services, recurring issues and contractual commitments.
• Coordinate technical reviews and endorsements by the relevant discipline specialists before issuing reports, recommendations and technical deliverables.
• Control document revisions, review and approval status, and distribution to ensure project teams use current approved documents.
• Investigate quality-related client complaints, coordinate corrective actions with the relevant teams and track resolution and closure.
• Provide quality awareness training and guidance to consultancy and FM service provider teams on approved procedures, reporting and record-keeping requirements.
• Support client, external and certification audits by providing records, coordinating responses and following up on agreed corrective actions.
• Lead quality review meetings, training, elevate unresolved issues to the FMC Manager and recommend improvements based on audit results, client feedback and service trends.

EXPERIENCE:

• Minimum of 7 years of Middle East experience in facility management with at least 3 years in facility management consultancy/ FMMA lead, excellent communication and interpersonal abilities.
• Proven experience managing VVIP clients, ability to work under pressure and manage multiple projects simultaneously.

EDUCATION:

• Bachelor’s degree in electrical/Electronics/Mechanical.
• Relevant certifications CFM/FMP/PMP or similar, business administration degree is advantageous.

Department: Facilities Management Consultancy

Location: Anywhere in KSA

Job Title: QA&QC Engineer

Reports to: FMC Manager/ FM Consultant