Q-Commerce & Dark Store Vendor Operations Specialist

Alwazn Almithaly; Riyad Al Khabra; Sur place; SAR 80 000 - 120 000; Plein temps

Résumé du poste

Alwazn Almithaly in Saudi Arabia is seeking a Q-Commerce & Dark Store Vendor Operations Specialist to manage and grow our presence across major platforms. You will own daily platform operations, drive sales growth, coordinate promotions, and ensure stock availability at our dark stores.

You will collaborate with platform account managers, monitor catalog accuracy, pricing, and promotions, analyze performance data, and prepare daily and weekly reports to improve efficiency and reduce lost sales.

Qualifications

• 2–3 years of practical experience in Q-Commerce platform management or Dark Store Vendor Operations.
• Experience working with Q-Commerce partner or vendor dashboards.
• Good understanding of catalog management, pricing, promotions, inventory, and replenishment.
• Strong Excel, data analysis, and reporting skills.
• Good written and spoken English.
• Ability to manage multiple platforms, follow up on daily operations, and identify commercial opportunities.
• Experience in Saudi Arabia or GCC markets is preferred.

Responsabilités

• Manage product listings, SKU mapping, catalog accuracy, pricing, and availability across Q-Commerce platforms.
• Monitor sales performance, identify growth opportunities, and improve product visibility.
• Track competitor pricing and coordinate promotions, bundles, and in-app campaigns.
• Monitor stock availability, SOH, OOS, Stock Cover, and Sell-Through across dark stores.
• Coordinate purchase orders, stock allocation, and replenishment with platform teams.
• Analyze Sell-In vs. Sell-Out to improve availability and reduce lost sales.
• Work closely with platform Account Managers to resolve operational issues, claims, and discrepancies.
• Support onboarding of new platforms and prepare daily and weekly performance reports.

Connaissances

Platform management

Data analysis

Excel

Vendor management

Promotions coordination

Outils

Q-Commerce dashboards

Description du poste

We are looking for a Q-Commerce & Dark Store Vendor Operations Specialist to manage and grow our business across platforms such as Ninja, HungerStation, Jahez, Noon Minutes, and other Q-Commerce channels.

The role involves managing daily platform operations, driving sales growth, coordinating promotions, and overseeing inventory availability and replenishment across dark stores.

Key Responsibilities

• Manage product listings, SKU mapping, catalog accuracy, pricing, and availability across Q-Commerce platforms.
• Monitor sales performance, identify growth opportunities, and improve product visibility.
• Track competitor pricing and coordinate promotions, bundles, and in-app campaigns.
• Monitor stock availability, SOH, OOS, Stock Cover, and Sell-Through across dark stores.
• Coordinate purchase orders, stock allocation, and replenishment with platform teams.
• Analyze Sell-In vs. Sell-Out to improve availability and reduce lost sales.
• Work closely with platform Account Managers to resolve operational issues, claims, and discrepancies.
• Support onboarding of new platforms and prepare daily and weekly performance reports.

Requirements

• 2-3 years of practical experience in Q-Commerce platform management or Dark Store Vendor Operations.
• Experience working with Q-Commerce partner or vendor dashboards.
• Good understanding of catalog management, pricing, promotions, inventory, and replenishment.
• Strong Excel, data analysis, and reporting skills.
• Good written and spoken English.
• Ability to manage multiple platforms, follow up on daily operations, and identify commercial opportunities.
• Experience in Saudi Arabia or GCC markets is preferred.

Please Note

We are looking for candidates with direct experience in Q-Commerce platform operations and vendor management. Experience limited to traditional e-commerce platforms such as Shopify, Salla, or Zid, or general warehouse operations, would not be relevant to this position.